At a Glance
- Tasks: Lead and inspire a fun team while maximising store performance and customer experiences.
- Company: Join the vibrant Smiggle family on Oxford Street, where creativity thrives.
- Benefits: Enjoy 50% store discount, 28+ days holiday, and genuine career progression opportunities.
- Other info: Embrace a culture of joy, friendliness, and individuality at Smiggle.
- Why this job: Be part of an exciting journey where you can make magic happen every day.
- Qualifications: Passionate about customer service and confident in leading a dynamic team.
The predicted salary is between 19800 - 24200 £ per year.
Ready to lead, inspire and ignite creativity? Join us at our Oxford Street Smiggle Store as a Junior Assistant Manager! As a Junior Assistant Manager, you will work alongside the Store Manager to maximise store performance whilst delivering exceptional customer experiences, boost sales, and provide guidance to all team members in a fast-paced, hands-on environment; all while playing with the products – approaching every day with an attitude of fun!
Junior Assistant Manager Job Role:
- Coordinate and manage the recruitment and selection process of Sales Assistants and Supervisors, including their induction.
- Develop team performance through regular coaching and feedback, making sure personal and team objectives are being met.
- Ensure team members provide a genuine and unique experience with every customer.
- Maximise every sales opportunity to achieve brand KPIs, store and individual sales targets.
- Regularly review and analyse sales opportunities utilising store and brand reports.
- Drive and support the effective implementation and communication of brand promotions.
- Execute the store Visual Merchandising Brief within set time frames and in accordance with the Brand VM principles whilst maintaining the brand VM standards.
- Support the Store Manager to effectively manage salaries, store rosters and team member leave to maximise productivity.
- Implement and manage Loss prevention whilst regularly conducting stocktake preparation and participating in stocktake.
Junior Assistant Manager Benefits That Speak to You:
- Genuine progression opportunities are within reach - your career can thrive here.
- Our pension scheme helps you secure your financial future.
- Get a generous 50% store discount to grab your favourite items without breaking the bank.
- Our referral program rewards you for recommending friends, making every work connection count.
- Generous 28+ days of paid holiday - embrace relaxation, because we believe in the importance of work-life balance.
At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!
Experience & skills required to become a Smiggler:
- A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
- A natural leader, confident in managing staff performance and inspiring the team to achieve store sales and KPIs.
- A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
- Adaptable and unfazed by frequent visual changes in a high-pressure environment.
Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Junior Assistant Manager and become a Smiggler. Don't miss out - APPLY NOW and kickstart your adventure with us today!
Junior Assistant Manager - Smiggle UK - Oxford Street employer: Just Group
Just Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and well-being. With a commitment to diversity and inclusion, employees are encouraged to thrive in their careers while making a meaningful impact on customers' lives. Located in London, the company provides competitive benefits, including a generous bonus scheme, private medical cover, and opportunities for professional development, making it an ideal place for those seeking a rewarding career in the retirement income sector.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Assistant Manager - Smiggle UK - Oxford Street
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Just Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Just Group!
We think you need these skills to ace Junior Assistant Manager - Smiggle UK - Oxford Street
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Just Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Just Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Just Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Just Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
