At a Glance
- Tasks: Support the Store Manager in achieving sales and delivering exceptional customer experiences.
- Company: Join Portmans, a leading fashion retailer with a vibrant team culture.
- Benefits: Enjoy competitive pay, discounts, bonuses, and flexible rosters.
- Other info: Access to training, career growth workshops, and wellbeing support.
- Why this job: Be part of an exciting new store opening and shape its success from day one.
- Qualifications: Previous leadership experience in fashion retail and a passion for customer service.
The predicted salary is between 24750 - 30250 £ per year.
We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance. We are always on the look‑out for dedicated, fashion forward and like‑minded individuals!
About the Role
Join us on an exciting new store opening journey and help shape the success of our newest Portmans location from day one. Portmans Morley is looking for an Assistant Store Manager to support the Store Manager in leading the team to deliver exceptional service, achieve targets and hit KPI results. This is a Full Time position requiring availability over weekends, late-night trading, and public holidays.
Day in the Life
- Support the Store Manager in achieving sales targets and delivering personalised customer experiences.
- Coach and develop the team, providing feedback to enhance performance.
- Manage daily operations, including stock control, visual merchandising, and store presentation.
- Perform Store Manager duties when required, including opening and closing the store.
What You Will Bring
- Previous leadership experience in a fashion retail environment.
- Confidence in providing feedback and coaching team members.
- A strong passion for fashion and delivering personalised customer service.
- Knowledge of loss prevention and health & safety practices.
- Experience in visual merchandising is a plus!
What We Offer
- Competitive hourly rate with penalty rates for late nights, weekends, and public holidays.
- Up to 70% discount on Portmans products.
- Monthly and seasonal bonuses based on performance.
- Flexible rosters to support a healthy work-life balance.
- A structured 3-month training plan with Buddy Manager support.
- Opportunities to attend leadership and recruitment workshops for career growth.
- Access to the Employee Assistance Program for wellbeing and mental health support.
About Portmans
Since the 1940s, Portmans has been empowering individuals with polished, professional fashion that suits all ages and sizes. As a well-established brand and part of a successful retail group with four other dynamic brands, Portmans offers clear development paths, leadership workshops, and upskilling opportunities in a people-first culture.
This exciting and challenging opportunity awaits for a driven individual to take the next step in their career with Portmans - a place where you always feel glamorous, polished and playful!
Our team members and customers have the right to a safe working and shopping environment. Where you visit a store or meet with one of our teams for a job interview, please treat everyone with respect. Verbal Aggression, Sexual Harassment and Physical Abuse will not be tolerated.
We acknowledge the Traditional Custodians of Country throughout Australia and recognise their continuing connection to land, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders, past, present and emerging.
Assistant Retail Store Manager | Portmans |Morley in Jarrow employer: Just Group
As a Group Regulatory Reporting Manager in London, you will join a dynamic and supportive work culture that prioritises employee well-being and professional growth. With competitive salaries, generous leave policies, and a strong focus on continuous improvement, the company fosters an environment where your expertise in regulatory reporting can thrive. Enjoy unique benefits such as private medical cover, a robust bonus scheme, and access to mental health resources, making this an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Retail Store Manager | Portmans |Morley in Jarrow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Just Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Just Group!
We think you need these skills to ace Assistant Retail Store Manager | Portmans |Morley in Jarrow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Just Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Just Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Just Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Just Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
