Head of Compliance Monitoring and Financial Crime Investigations in London

Location: London - hybrid 50%

Contract: Permanent

Hours: Full time 35 hours

Purpose of the role

We are looking for a Head of Compliance Monitoring and Financial Crime Investigations to support the Director of Compliance in formulating and implementing a formal programme of compliance monitoring assessments of Just Group's business areas. This will provide an independent evaluation of arrangements to senior management regarding the operations of the Group's systems and controls, to ensure the firms consistently deliver fair outcomes and meet their regulatory obligations.

In this role you will lead the completion of special investigations, with specific focus on financial crime. You will also provide development support for the wider compliance function.

Key Responsibilities

• Design and deliver a risk-based compliance monitoring programme covering activities regulated by the FCA, PRA, and other relevant bodies, ensuring regulatory obligations are met and findings are clearly communicated to stakeholders.
• Oversee monitoring of key financial intermediaries in partnership with Retail Compliance leadership.
• Track and follow up on identified issues to ensure timely and effective resolution.
• Lead and manage financial crime investigations, ensuring thorough and compliant outcomes.
• Ensure internal disclosures are reviewed appropriately (e.g. by MLRO/authorised individuals), with investigations documented and regulatory reporting completed where required (including NCA submissions).
• Support the Director of Compliance in developing capability across the wider compliance team.
• Produce clear, accurate, and timely reports for senior management.
• Promote a positive and proactive compliance culture across the organisation.
• Build strong relationships with internal and external stakeholders to provide guidance, influence outcomes, and support effective regulatory control frameworks.

Examples of Key Activities

• Develop and implement a risk-based compliance monitoring programme.
• Conduct monitoring activities and review findings and actions completed by other team members.
• Lead, manage, and develop a high-performing Compliance Monitoring team.
• Produce and share regular management information (MI) on monitoring outcomes, including financial crime investigations.
• Review and provide oversight of outcomes from special investigations.
• Contribute as a member of the Director of Compliance leadership team.

What we're looking for

• Proven senior-level experience in compliance within financial services, ideally including both conduct and prudential monitoring in the retail insurance sector.
• Strong expertise in financial crime investigations and relevant regulatory frameworks (e.g. AML, SARs, NCA reporting).
• Demonstrated ability to design and deliver compliance monitoring or assurance programmes.
• Experience managing and developing high-performing teams.
• Excellent analytical skills with the ability to produce clear, insightful reports for senior stakeholders.
• Strong communication and influencing skills, with the ability to build relationships and challenge effectively at all levels.
• Sound understanding of regulatory environments (e.g. FCA, PRA) and governance frameworks.
• Proven ability to manage projects and deliver outcomes within agreed timelines.
• Commercial awareness and understanding of business operations, with a pragmatic, solutions-focused approach.
• High professional integrity and a collaborative, service-oriented mindset, supported by strong IT and presentation skills.

What's in it for you

• A competitive salary, pension scheme and life assurance.
• 25 days annual leave plus an additional day on us for your birthday.
• Private medical cover and income protection, just in case.
• A generous and highly achievable bonus scheme.
• Opportunities to progress your career in-role and within the company.
• Free access to the Headspace app, 24/7 employee assistance helpline and trained physical and mental health first aiders.
• A variety of employee funded benefits available via our online benefits portal.
• Plus, several additional purchase options available for you and your loved ones.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic in accordance with applicable law.