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- Tasks: Engage with customers and sell exciting travel experiences while providing top-notch service.
- Company: JG Travel Group, a leader in group travel with a fun and dynamic team.
- Benefits: Flexible hours, full training, and opportunities for career growth.
- Why this job: Join a passionate team and help create unforgettable holiday memories for customers.
- Qualifications: Great communication skills and a friendly attitude; travel experience is a plus.
- Other info: Full-time and part-time roles available; flexibility is key!
The predicted salary is between 30000 - 42000 £ per year.
(Full time and Part time hours considered) The JG Travel Group is a leading provider of group travel offering exciting and diverse value for money tours, ranging from short breaks, classic seaside resort holidays, heritage tours, London theatre breaks / attractions, and European holidays, including Cruises, through a number of distinct brands.
Do you love talking and helping customers? Do you enjoy working in a team that works together to deliver memorable experiences for customers? If yes, this role is for you!
We are looking for a number of customer friendly, experienced Sales and Customer Service Consultants to work as part of our busy Customer Contact team. Putting the customer at the heart of all we do, we are looking for Sales Consultant roles whose main focus is to sell holidays and provide exceptional customer service to all enquiries that come through via the phone. This team is open seven days a week, so flexibility in terms of working hours is an absolute must. In return we will consider flexible working arrangements.
In addition, we are looking for someone to focus more on customer retention, cruise sales and supporting a number of areas administratively. The ideal candidates for these exciting roles will have excellent communication and customer service skills, be computer literate, a fast learner, friendly and patient, along with the ability to maximise every sales opportunity. Prior hospitality or customer service experience ideally in a travel environment is desirable. Full training and support will be provided.
For more information please contact Helen Moylan/ HR Director via recruiting@justgoholidays.com without delay.
Sales and Customer Service roles ! in Cheltenham employer: Just Go! Holidays
Contact Detail:
Just Go! Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Customer Service roles ! in Cheltenham
✨Tip Number 1
Get to know the company! Research JG Travel Group and their brands. Understanding their offerings will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Prepare a short introduction about yourself that highlights your customer service experience and why you’re passionate about travel. This will help you stand out when you meet the team.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the exciting world of travel.
We think you need these skills to ace Sales and Customer Service roles ! in Cheltenham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your love for helping customers shine through! Share specific examples of how you've gone above and beyond to assist customers in the past. We want to see that you genuinely care about creating memorable experiences.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in sales or customer service, especially in travel, as this will catch our eye. We appreciate candidates who take the time to connect their background with what we do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We’re looking for candidates who can communicate effectively, so make sure your writing reflects that. A well-structured application will definitely stand out!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Just Go! Holidays
✨Know Your Stuff
Before the interview, make sure you research JG Travel Group and their offerings. Familiarise yourself with their tours and services so you can speak confidently about them. This shows your genuine interest in the role and helps you connect with the interviewers.
✨Showcase Your People Skills
Since this role is all about customer service, be ready to share examples of how you've successfully helped customers in the past. Think of specific situations where you went above and beyond to ensure a great experience. This will highlight your ability to put the customer at the heart of what you do.
✨Flexibility is Key
Given that the team operates seven days a week, be prepared to discuss your availability and willingness to work flexible hours. Emphasising your adaptability will show that you're a team player who can meet the demands of the role.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common questions related to sales and customer service, and practice articulating your thoughts clearly. This will help you feel more confident and articulate during the actual interview.