Assistant Manager (White Oaks)

We are seeking a dynamic and experienced Assistant Manager to support the daily operations of our retail store. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a comprehensive understanding of retail management. This role involves supervising staff, managing sales strategies, overseeing and planning merchandising, and ensuring top-notch customer service. The Assistant Manager will play a vital role in driving store performance, fostering a positive team environment, and implementing marketing initiatives to attract and retain customers. Experience in Fashion Retail and/or Menswear both formal and casual is a huge asset!

Responsibilities

• Assist the Store Manager in overseeing daily store operations to ensure smooth functioning. Act as MOD in Store Manager’s absence.
• Supervise and motivate team members, including recruiting, training & development, and performance management.
• Manage sales activities, including sales management, pricing strategies, and achieving sales targets.
• Oversee merchandising efforts to optimize product placement and presentation.
• Handle POS transactions, cash handling, bookkeeping, and payroll processing accurately.
• Coordinate inventory management to maintain stock levels and reduce shrinkage.
• Develop and implement marketing strategies to promote store events and products.
• Ensure compliance with company policies, health & safety regulations, and store procedures while liaising with Store Manager regarding staff compliance.
• Provide excellent customer service by addressing inquiries, resolving issues, and maintaining high customer satisfaction levels.
• Participate in recruiting efforts and team building efforts.
• Manage budgets and assist in financial planning to meet operational goals.
• Utilize organizational skills and time management to prioritize tasks effectively in a fast-paced workplace.

Qualifications

• Proven supervisory or managerial experience in retail or related fields.
• Strong leadership skills with the ability to motivate teams and manage personnel effectively.
• Excellent communication skills; bilingual or multilingual abilities are a plus.
• Proficiency in POS systems, cash handling, bookkeeping, and administrative tasks.
• Experience with merchandising, pricing strategies, sales management, and marketing initiatives.
• Knowledge of recruiting processes, interviewing techniques, and training & development practices.
• Ability to handle negotiations with vendors or partners when necessary.
• Strong organizational skills with attention to detail; effective time management is essential.
• Customer service-oriented mindset with excellent phone etiquette and interpersonal skills.
• Competency in budgeting, math skills for financial calculations, and basic administrative experience is preferred.

Pay

From $50,000.00 per year

Benefits

Flexible schedule, On-site parking, Store discount

Location & Commute

London, ON N6E 1V4 (relocate or commute). Reliable commute or plan to relocate before starting work preferred.

Application Questions

• Have you led a team previously?
• Do you have experience in Fashion retail? How many years? Where?
• Do you have experience in Menswear? Where did you gain the experience?
• Are you able to work a full-time rotating schedule that includes days, evenings and weekends?

Required Experience

Retail managerial: 2 years (preferred)

Work Location

In person