At a Glance
- Tasks: Lead tech strategy and delivery for partner-facing platforms at a global delivery giant.
- Company: Join Just Eat Takeaway.com, a leader in online food delivery with a vibrant culture.
- Benefits: Enjoy competitive pay, inclusive culture, and opportunities for personal growth.
- Other info: Dynamic environment focused on collaboration, innovation, and continuous improvement.
- Why this job: Make a real impact on technology that connects millions of customers worldwide.
- Qualifications: Proven tech leadership and experience in managing engineering teams required.
The predicted salary is between 63000 - 77000 £ per year.
Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
As Senior Tech Manager leading the Supply Performance & Experience domain, you will take overall accountability for the technology strategy and delivery across the full range of partner-facing platform capabilities, spanning brand success, independent and marketplace partner experience, partner analytics, the Partner App, and order preparation and dispatch. Working alongside the domain Product Lead, you will provide technical leadership across several stream-aligned teams, owning cross-team architecture decisions, engineering capability, and dependencies with platform and commercial functions.
This is a senior leadership role that requires the ability to balance short-term partner-facing delivery with longer-term platform investment, operating across a diverse technical estate; Go, .NET, mobile, and React Native, while driving meaningful improvements in partner NPS, operational performance, and perfect orders at scale.
These are some of the key components to the position:
- Lead with purpose – own the technical direction, roadmap and architectural coherence across multiple critical partner-facing platform components.
- Raise the bar – champion engineering excellence, continuous delivery, stability, scalability and security across your teams and the wider platform.
- Bring teams together – foster strong collaboration across Engineering, Product, UX and Delivery, ensuring teams are aligned and helping one another succeed.
- Own delivery – provide technical leadership across multiple teams, ensuring complex projects and product releases deliver quality, value and impact.
- Think beyond today – balance short-term product delivery with longer-term platform investment, identifying opportunities to improve the architecture and technology estate.
- Make complexity simple – guide solution design and help teams navigate technical constraints, dependencies, risks and blockers before they impact delivery.
- Develop great people – lead and support Managers and multiple teams of Engineers at all levels, while coaching other technology leaders and building a high-performance culture.
- Influence beyond your teams – manage stakeholder expectations, build strong relationships and influence priorities and backlogs across Product, Technology and commercial functions.
- Own the outcomes – use data, customer and partner insight to measure success and drive improvements in partner experience, operational performance and perfect orders.
- Operate at scale – oversee critical services deployed through our AWS environment, managing budgets, suppliers and technology partnerships to deliver lasting impact.
What will you bring to the team?
- Strong technology leadership – proven experience leading multiple engineering teams and delivering meaningful business outcomes in a technology leadership or management role.
- People-first leadership – experience developing Managers and Engineering teams, creating high-performing teams and fostering a culture of collaboration, accountability and continuous improvement.
- Broad technical understanding – able to operate confidently across complex technology estates, with an understanding of cloud, distributed systems and modern software engineering practices.
- Customer and product focus – strong understanding of B2B and B2C products, with the ability to connect technology decisions to customer, partner and commercial outcomes.
- Exceptional stakeholder management – able to build trusted relationships, influence senior stakeholders and bring people together around shared goals and decisions.
- Commercial mindset – understands how technology priorities connect to business objectives, budgets, growth and measurable customer and partner value.
- Delivery excellence – a strong track record of successfully delivering software, product releases and complex technical initiatives while maintaining quality and pace.
- Strategic problem solving – comfortable navigating ambiguity and solving complex problems independently, while making pragmatic decisions that balance immediate needs with long-term value.
- Collaborative and accountable – someone who breaks down silos, takes ownership of results and creates an environment where teams support one another to succeed.
- Adaptable and improvement-focused – curious, proactive and comfortable with change, always looking for better ways to improve products, services, processes and engineering practices.
At JET, this is how we play. Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging: No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
Are you ready to join the team? Apply now!
Senior Technology Manager - Supply Performance & Experience employer: Just Eat
Just Eat Takeaway.com is an exceptional employer that champions a vibrant and inclusive work culture, where collaboration and innovation thrive. As a Senior Paid Media Manager, you'll have the opportunity to lead impactful media strategies while nurturing talent within a supportive team environment. With a commitment to employee growth and a focus on celebrating successes, working at our UK office means being part of a dynamic global platform that values your contributions and empowers you to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Technology Manager - Supply Performance & Experience
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from Just Eat!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at Just Eat, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like Just Eat.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace Senior Technology Manager - Supply Performance & Experience
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at Just Eat, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at Just Eat.
How to prepare for a job interview at Just Eat
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
