At a Glance
- Tasks: Lead operational governance to ensure security compliance and effective communication across teams.
- Company: Join Just Eat Takeaway.com, a global leader in online food delivery.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and inclusivity.
- Other info: Be part of a supportive culture that values diversity and celebrates success.
- Why this job: Make a real impact on security governance in a fast-paced tech environment.
- Qualifications: Experience in Information Security GRC and knowledge of security frameworks required.
The predicted salary is between 60000 - 80000 £ per year.
Position: Operational Governance Lead
Department: InfoSec
Location: London - 3 days on-site
Full Time
Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
JET's Information Security organisation protects a technology-led, cloud-native platform serving millions of customers across multiple markets. JET's Security Governance function sets the standards that keep a large, cloud-native technology organisation secure and compliant. As Operational Governance Lead, you'll own the operational delivery of JET's governance framework maintaining policies and controls, running assurance processes, and making security requirements work in practice for engineering and product teams. You'll be the day-to-day connective tissue between L1 engineering, L2 risk and compliance, and L3 audit ensuring control evidence flows cleanly and exceptions get resolved.
These are some of the key components to the position:
- Maintain and operationalise JET's security governance documentation policies, standards, and control models keeping them aligned to JET's risk appetite and frameworks including NIST CSF and ISO 27001.
- Run governance forums and working groups, ensuring decisions are documented, tracked, and communicated to engineering, risk, and compliance stakeholders in a timely way.
- Coordinate evidence gathering and control validation across L1, L2, supporting audit cycles and maintaining a clear, accountable control registry.
- Draft and refine technical security standards for cloud platforms (AWS/GCP), CI/CD pipelines, and third-party integrations, working with Engineering Leads to embed these into delivery workflows.
- Track exceptions and remediation plans with technical owners, escalating risks where needed and maintaining visibility across the Three Lines of Defence.
- Build and maintain KPI/KRI dashboards that provide stakeholders with clear, accurate visibility of control health and compliance posture.
What will you bring to the team?
- Solid hands-on experience in Information Security GRC within a technology-led or cloud-first organisation, with a track record of keeping governance frameworks operational at pace.
- Working knowledge of security control frameworks (NIST CSF, ISO 27001) and how they apply to modern engineering environments including cloud infrastructure, microservices, and DevOps.
- Proven ability to coordinate across the Three Lines of Defence translating audit and compliance requirements into clear, actionable tasks for engineering teams without creating unnecessary friction.
- Clear communicator who can explain governance requirements and control expectations to both technical engineers and non-technical risk or business stakeholders.
- Organised and delivery-focused, with the ability to manage multiple governance workstreams, track remediation through to closure, and keep processes running in a fast-moving organisation.
- Data-driven approach to compliance tracking comfortable building dashboards, spotting trends in control data, and surfacing the right information to support leadership decisions.
At JET, this is how we play. Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now!
Operational Governance Lead employer: Just Eat
Just Eat Takeaway.com is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong focus on employee growth, we offer opportunities for professional development while maintaining a fun and supportive environment. Our commitment to diversity and belonging ensures that every team member can thrive and contribute to our mission of empowering everyday convenience for millions of customers worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Governance Lead
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Just Eat looking for candidates who are engaged and informed.
We think you need these skills to ace Operational Governance Lead
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Just Eat. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Just Eat
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Just Eat’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
