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- Tasks: Lead UX research to enhance user experiences for our global food delivery platform.
- Company: Join Just Eat Takeaway.com, a leading online food delivery marketplace.
- Benefits: Dynamic work culture, growth opportunities, and a commitment to diversity and inclusion.
- Why this job: Make a real impact on user experiences while collaborating with talented teams.
- Qualifications: Strong UX research skills and a passion for user-centric design.
- Other info: Fast-paced environment with opportunities to mentor and grow within the team.
The predicted salary is between 36000 - 60000 £ per year.
Hungry for a challenge?
Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.
That’s good, because at Just Eat Takeaway.com (JET) we have abundant opportunity or, as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe.
Our mission? To empower every food moment around the world, whether it’s through customer service, coding or couriers.
About this role:
As a Senior UX Researcher, you\’ll be part of a UX team looking after the apps and websites our customers use to order their food globally.
We work in cross-functional teams made up of Designers, Researchers, Copywriters, Product Managers, Analysts and Engineers. The way we work is collaborative and fast-paced. We want to discover what our users will love as soon as we can. We like to explore problems in-depth, and we like to speak with our users on a regular basis, to explore what we are working on and help us understand their needs.
At JET, you’ll make research and user-centricity a key part of the product and design decisions. You’ll be hungry for insights – keen to get stuck in and uncover our users\’ needs across the end-to-end experience. You’ll work both independently and together with other researchers to deliver impactful, robust, and timely findings that make real differences in our users’ experiences.
These are some of the key ingredients to the role:
Working with cross-functional partners to identify and prioritise research needs and opportunities
Tackling complex problems and working with ambiguity
Digging deeper to understand the underlying issue and/or goal for our users
Being an advocate for accessible and inclusive design solutions
Use your storytelling skills to influence and you bring research to life in your presentations and reports
Mentor and coach less experienced members of the team and support community-building activities
Develop relationships and act as a strategic partner
A proactive, hands-on approach and ability to take ownership of the entire research process, from ideation through to playback, with a focus on working collaboratively
What will you bring to the table?
Excellent stakeholder engagement skills
Strong knowledge of different research methods and understanding of when to apply one method over another
Skilled in turning open and ambiguous research needs into clear and compelling questions, activities & outcomes
Experience translating research into business impact and bringing insights to life in a clear, concise and compelling way
Experience in establishing best practices and robust research processes
Strong knowledge of accessibility and inclusive design, and experience conducting research with people with accessibility needs – or a willingness to learn
A growth-oriented outlook, with a desire to learn and improve
At JET, this is on the menu:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people\’s stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now!
#LI-CB2
Senior UX Researcher employer: Just Eat Takeaway.com
Contact Detail:
Just Eat Takeaway.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Researcher
✨Tip Number 1
Get to know the company inside out! Dive into Just Eat Takeaway.com’s mission and values. When you understand what they stand for, you can tailor your conversations and show how you fit right in.
✨Tip Number 2
Network like a pro! Reach out to current or former JET employees on LinkedIn. Ask them about their experiences and any tips they might have. This can give you insider knowledge and make your application stand out.
✨Tip Number 3
Prepare for the interview by practising common UX research questions. Think about how you can showcase your storytelling skills and how your past experiences can translate into impactful insights for JET.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the JET family.
We think you need these skills to ace Senior UX Researcher
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Senior UX Researcher. Make sure you understand the key ingredients and how your skills match up!
Show Off Your Storytelling Skills: We love a good story! When you write your application, think about how you can bring your research experiences to life. Use clear examples that showcase your impact and how you’ve influenced design decisions in the past.
Tailor Your Application: Don’t just send a generic application. Tailor it to highlight your experience with cross-functional teams and your knowledge of different research methods. Show us how you can tackle complex problems and advocate for inclusive design!
Apply Through Our Website: Ready to take the plunge? Make sure you apply through our website. It’s the best way for us to see your application and get you one step closer to joining our dynamic team at JET!
How to prepare for a job interview at Just Eat Takeaway.com
✨Know Your Research Methods
Make sure you brush up on different research methods and be ready to discuss when and why you'd use each one. This role is all about understanding user needs, so being able to articulate your approach will show you're the right fit.
✨Showcase Your Storytelling Skills
Prepare to share examples of how you've turned research findings into compelling narratives. JET values storytelling, so think about how you can bring your past experiences to life in a way that resonates with stakeholders.
✨Emphasise Collaboration
Since the role involves working with cross-functional teams, be ready to talk about your experience collaborating with designers, product managers, and engineers. Highlight specific projects where teamwork led to successful outcomes.
✨Demonstrate Your Growth Mindset
JET is looking for someone with a growth-oriented outlook. Be prepared to discuss how you've learned from past challenges and how you plan to continue developing your skills in UX research and inclusive design.
