At a Glance
- Tasks: Enhance user experience by delivering data-driven insights and optimising product performance.
- Company: Join a dynamic team at Just Eat Takeaway.com, known for its inclusive culture.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on user journeys while collaborating with top brands.
- Qualifications: Experience in product analysis and proficiency in SQL and analytics tools.
- Other info: Supportive environment that values diversity and encourages knowledge sharing.
The predicted salary is between 36000 - 60000 Β£ per year.
As a Product Analyst in our Customer Product Analytics team, you will play a key role in enhancing the customer journey for users across our website and app by delivering data-driven insights and optimising our product experience. Your analytical expertise will help us understand product performance, identify improvement areas, and drive impactful decisions. Working closely with product managers, UX teams, and data scientists, you will translate complex data into actionable insights that shape our global user experience.
Location: Hybrid - 3 days a week from JET's London office & 2 days working from home
Reporting to: Product Analytics Manager
Key Responsibilities:
- Using data-driven insights to understand how users navigate our platform, locating pain points and creating innovative solutions.
- Providing performance insights and monitoring our KPIs, communicating your findings to the Product Manager.
- Building a clear, quantitative understanding of our users, their usage behaviour, and journeys to guide product design.
- Being the first point of contact for behavioural analysis by using Google Analytics, Snowplow, BigQuery, and similar tools.
- Supporting the alignment and guidelines of our data infrastructure, as part of the Customer data & analytics team.
- Proactively finding growth opportunities and experimenting ideas to optimise product experiences and drive user engagement & retention.
- Working closely with product managers, UX teams, and the business to assess opportunities and help understand the value of changes, while ensuring prioritisation of tasks with the largest customer impact.
- Interpreting the technical issue behind any question and explaining all topics clearly and concisely to stakeholders to support data-driven decision-making.
- Guiding & mentoring others, sharing your knowledge and skills with the wider team whilst further developing your skills through learning and training opportunities.
What will you bring to the team?
- Proven experience as a Product Analyst, Web Analyst, E-Commerce Analyst or similar.
- Proficiency in SQL and data visualisation tools (e.g. Tableau, Looker).
- Strong understanding of user behaviour data collection & processing across various analytics tools (e.g., Snowplow, Google Analytics).
- Knowledge of user behaviour analytics tools (e.g., Snowplow, Google Analytics) and experience troubleshooting event tracking implementations.
- Hands-on experience in A/B testing & experimentation to inform product decisions.
- Ability to translate complex data into clear, actionable insights for technical and non-technical stakeholders.
- Able to collaborate effectively with product, engineering and UX stakeholders.
- Good communication skills and passion for knowledge sharing in a team environment.
- Some experience using Airflow, GitHub and Jira in a collaborative environment.
- Knowledge of programming languages β e.g. R, Python is a plus but not essential.
At JET, This Is On The Menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
Inclusion, Diversity & Belonging: No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. Weβre committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
Are you ready to take your seat? Apply now!
Product Analyst employer: Just Eat Takeaway.com
Contact Detail:
Just Eat Takeaway.com Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Product Analyst
β¨Tip Number 1
Network like a pro! Reach out to current or former Product Analysts at JET through LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
β¨Tip Number 2
Show off your skills! Prepare a portfolio of your past projects, especially those involving data visualisation and user behaviour analysis. This will help us see how you can add value to our team.
β¨Tip Number 3
Be ready for the interview! Brush up on your SQL and analytics tools knowledge. We love candidates who can translate complex data into actionable insights, so practice explaining your thought process clearly.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, it shows youβre genuinely interested in joining our awesome team at JET.
We think you need these skills to ace Product Analyst
Some tips for your application π«‘
Tailor Your CV: Make sure your CV speaks directly to the Product Analyst role. Highlight your experience with data analysis, user behaviour insights, and any tools mentioned in the job description like SQL or Google Analytics. We want to see how your skills align with what weβre looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why youβre passionate about enhancing user experiences and how your analytical expertise can contribute to our team. Keep it engaging and relevant to the role β we love a good story!
Showcase Your Analytical Skills: In your application, donβt just list your skills; demonstrate them! Share specific examples of how you've used data to drive decisions or improve product performance. Weβre keen to see your thought process and how you tackle challenges.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates. Plus, it shows youβre serious about joining our team!
How to prepare for a job interview at Just Eat Takeaway.com
β¨Know Your Data Tools
Make sure youβre familiar with the analytics tools mentioned in the job description, like Google Analytics and Snowplow. Brush up on your SQL skills and be ready to discuss how you've used these tools to derive insights in past roles.
β¨Understand User Behaviour
Prepare to talk about user behaviour analysis. Think of specific examples where you identified pain points or opportunities for improvement in a product. Be ready to explain how you translated data into actionable insights for stakeholders.
β¨Show Your Collaborative Spirit
This role involves working closely with product managers and UX teams. Have examples ready that showcase your ability to collaborate effectively. Highlight any experiences where youβve successfully communicated complex data to non-technical team members.
β¨Be Ready for A/B Testing Questions
Since A/B testing is part of the role, prepare to discuss your experience with experimentation. Think of a time when you conducted an A/B test, what the hypothesis was, and how the results influenced product decisions.