Process & Policy Lead for Customer Experience

Process & Policy Lead for Customer Experience

Full-Time No working from home possible
Just Eat Takeaway.com

Just Eat Takeaway.Com is seeking a Process and Policy Manager for a 12-month FTC, spanning London, Sunderland and Amsterdam. You will shape customer service strategy, drive operational excellence, and own policies and processes while delivering measurable KPI improvements.

You will collaborate with Sales, AMs, P&T, WFM and CS leadership to prioritise initiatives and deploy them through Portfolio & Change specialists, ensuring effective implementation with global markets and local nuance.

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Process & Policy Lead for Customer Experience employer: Just Eat Takeaway.com

Just Eat Takeaway.com is an excellent employer for Flexible Delivery Riders in Tendring, offering the freedom to choose your own schedule and enjoy outdoor work. With weekly pay and a focus on work-life balance, employees benefit from a supportive culture that values flexibility and independence, making it a rewarding opportunity for those looking to earn while enjoying their surroundings.

Just Eat Takeaway.com

Contact Details:

Just Eat Takeaway.com Recruitment Team