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For Companies At a Glance
- Tasks: Lead a team of tech specialists and drive innovative tech solutions.
- Company: Join Just Eat Takeaway.com, a global leader in online delivery.
- Benefits: Enjoy a vibrant culture, competitive salary, and growth opportunities.
- Why this job: Make an impact in a fast-paced environment with cutting-edge technology.
- Qualifications: Experience in IT operations and strong leadership skills required.
- Other info: Embrace diversity and inclusion in a supportive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Just Eat Takeaway.com is looking for a Technology Manager, responsible for our team of Technical Operations Specialists, to provide L3 based technical operational support to the business and to the IT Operations team. This role will work closely with both our Workplace Technology and ITSM departments to ensure work is transitioned in a fast and efficient way to enable our Jetters as best we can.
As a Technology Manager, you will not only be guiding and inspiring a team of talented specialists, but also ensuring that your own skills and understanding of cutting edge technology changes and advancements remain up to date. Additionally, working with the Workplace Technology leadership team, you'll help to deliver the technical roadmap for the coming months and years for your team.
The role requires a highly organised, well-rounded and upbeat person who can hit the ground running and build collaborative relationships to support the dynamic environment we operate in where speed to market is a critical component of success.
These are some of the key components to the position:
- Responsible for ensuring that their team performs well and has all of the capabilities required in order to achieve their objectives.
- Accountable for the Workplace Technology - Technical Operations team based across the world.
- Owning the Workplace Technology operational tickets and how we maintain and support our wider IT Operations team.
- Understand pain points from ITSM and look to empower and automate solutions where possible.
- Investigate and resolve cross-departmental bottlenecks by identifying common friction points and implementing streamlined collaboration workflows.
- Working closely with Technology Managers within the wider organisation to help ensure we are supporting each other on processes and delivery of objectives.
- Develop and manage relationships with external suppliers and hardware manufacturers and having regular quarterly check-ins to ensure we maintain a world-class service.
- Lead on integration and introduction of new technologies into the business, following internal processes and ensuring we lead the way in our technology solutions.
- Training and mentoring the team, being invested in your team's development.
- Understanding core business changes and partaking in CAB reviews.
What will you bring to the team?
- ITIL Understanding
- Core understanding of Change management and Change Approval Boards (CAB)
- Ability to foster good working relationships between teams in a complex organisational environment
- Ability to react to real world security scenarios, i.e. bugs/malware and develop fixes in real-time
- A strong track record of personal development of yourself and other technicians
- Experience working with internal and external auditors to ensure we are compliant with PCI, SOX, GDPR
At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
Inclusion, Diversity & Belonging: No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
TechOps - Technology Manager in London employer: Just Eat Takeaway.com
Contact Detail:
Just Eat Takeaway.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TechOps - Technology Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Just Eat Takeaway.com on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the latest trends in tech operations. We want to see that you’re not just familiar with the basics but also excited about the future of technology in our industry.
✨Tip Number 3
Show off your leadership skills! Think of examples where you've successfully led a team or project. We love candidates who can inspire and motivate others, especially in a fast-paced environment like ours.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of our team.
We think you need these skills to ace TechOps - Technology Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technology Manager role. Highlight relevant experience and skills that align with the job description, especially in ITIL, change management, and team leadership.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've led teams, tackled technical challenges, and contributed to operational success in previous positions.
Showcase Your Tech Savvy: We want to see your understanding of cutting-edge technology! Mention any relevant tools or technologies you’ve worked with, and how you’ve implemented them to improve processes or solve problems.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values.
How to prepare for a job interview at Just Eat Takeaway.com
✨Know Your Tech Inside Out
As a Technology Manager, you’ll need to demonstrate a solid understanding of the latest tech trends and tools. Brush up on your knowledge of ITIL, change management, and any relevant technologies that Just Eat Takeaway.com uses. Being able to discuss these topics confidently will show that you're not just a manager but also a tech-savvy leader.
✨Showcase Your Leadership Skills
This role is all about guiding and inspiring a team. Prepare examples of how you've successfully led teams in the past, especially in fast-paced environments. Think about times when you’ve resolved conflicts or motivated your team to overcome challenges—these stories will highlight your ability to foster good working relationships.
✨Understand the Business Needs
Familiarise yourself with Just Eat Takeaway.com's business model and how technology plays a role in it. Be ready to discuss how you can help streamline operations and improve efficiency. Showing that you understand the pain points and can offer solutions will set you apart from other candidates.
✨Prepare for Real-World Scenarios
Expect questions about handling real-world security issues, like bugs or malware. Think through your approach to problem-solving in these situations and be prepared to share specific examples. This will demonstrate your ability to react quickly and effectively, which is crucial in a dynamic environment.
