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- Tasks: Design engaging onboarding experiences for partners using innovative solutions and user research.
- Company: Join Just Eat Takeaway.com, a leading global online delivery platform.
- Benefits: Flexible working with 3 days in London office and 2 days remote, plus a vibrant team culture.
- Why this job: Make a real impact on user experiences while collaborating with a passionate UX team.
- Qualifications: Experience in end-to-end product design and a collaborative mindset.
- Other info: Diverse and inclusive culture that celebrates individuality and growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role: As a Product Designer within the Customer and Partner Care pillar, you’ll be part of a UX team looking after the websites our partners and internal users use. This role will focus on working in the acquisition and onboarding space to design an onboarding experience that quickly gets partners onto our platform and sets them up for success.
You’ll work with an empowered cross functional team that prioritises using research and data to help understand the problem space, before moving through the design process to deliver engaging and user-friendly solutions with pixel‑perfect execution. You’ll also collaborate with the design systems team to evolve how the brand comes to life within the partner web experience.
We want to discover what our users will love as soon as we can. We like to explore user problems in‑depth and we like to speak with users regularly, to explore what we are working on and help us understand their needs.
You’re part of a passionate UX team of 100+ product designers, design system designers, service designers, researchers and writers across seven countries.
Key ingredients to the role:
- Product lifecycle – you work across the product lifecycle from concept to delivery. From understanding the problem, to creating wireframes, prototypes and pixel‑perfect UI.
- Innovative solutions – you focus on key user problems and come up with innovative & creative solutions.
- UI craft – you collaborate with the design systems team to evolve how the brand identity comes to life within the partner product experience through elevating our patterns and components.
- Create prototypes – you create lo‑ and hi‑fi prototypes that can be validated with users, and communicate the details of the interactions to developers.
- Research – you conduct research and usability studies in conjunction with UX researchers.
- Data‑driven – you use qualitative and quantitative data to influence your work.
- Communicate – you communicate transparently on progress and discuss ideas with your cross‑functional team.
- Collaborate – you work closely with product teams, including Product Managers and Engineers, to co‑create designs and ensure the quality and feasibility of final releases.
What will you bring to the team?
- Experience of end‑to‑end product design, using a variety of processes and frameworks to deliver, both as an individual contributor and a team.
- Great attention to detail and an eye for visual craft.
- Experience with workshop facilitation and design sprints.
- Experience working with and contributing to design systems and component libraries.
- Ability to take ownership, creatively solve problems, and proactively contribute to the objectives of the business.
- Evidence of different styles of communication, and cross‑functional engagement.
- A collaborative mindset, open to feedback and teamwork.
At JET, this is on the menu: Our teams forge connections internally and work with some of the best‑known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast‑paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now!
Lead Product Designer in London employer: Just Eat Takeaway.com
Contact Detail:
Just Eat Takeaway.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Product Designer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Just Eat Takeaway.com on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your design skills! Create a portfolio that highlights your best work, especially projects that align with the role of Lead Product Designer. Make sure to include case studies that showcase your problem-solving process and user research.
✨Tip Number 3
Prepare for the interview by practising common design questions and scenarios. Think about how you would approach onboarding experiences and user problems, as these are key areas for the role. We want to see your thought process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Just Eat Takeaway.com.
We think you need these skills to ace Lead Product Designer in London
Some tips for your application 🫡
Show Your Passion for Design: When you’re writing your application, let your love for product design shine through! Share specific examples of projects you’ve worked on that highlight your creativity and problem-solving skills. We want to see how you can bring innovative solutions to the table!
Tailor Your Application: Make sure to customise your application to fit the role at Just Eat Takeaway.com. Highlight your experience with end-to-end product design and any relevant work with design systems. This shows us you understand what we’re looking for and how you can contribute.
Be Data-Driven: Since we value data-driven decisions, include any experiences where you’ve used research or data to inform your design choices. This could be usability studies or user feedback that shaped your designs. It’s a great way to demonstrate your analytical side!
Keep It Clear and Concise: While we love detail, make sure your application is easy to read and straight to the point. Use clear language and structure your thoughts logically. A well-organised application reflects your attention to detail, which is crucial in design!
How to prepare for a job interview at Just Eat Takeaway.com
✨Know Your Design Process
Make sure you can clearly articulate your design process from start to finish. Be ready to discuss how you approach user research, wireframing, prototyping, and testing. This will show that you understand the product lifecycle and can contribute effectively to the team.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled user problems in the past. Think about specific challenges you've faced and the innovative solutions you've implemented. This will demonstrate your ability to think critically and creatively, which is key for a Lead Product Designer.
✨Familiarise Yourself with Their Brand
Dive into Just Eat Takeaway.com's brand identity and design systems. Understand their visual language and how it translates into user experiences. Being able to discuss how you would enhance their brand within the partner web experience will set you apart.
✨Practice Collaborative Communication
Since this role involves working closely with cross-functional teams, practice how you communicate your ideas and feedback. Be prepared to discuss how you’ve successfully collaborated with product managers and engineers in the past, as this will highlight your teamwork skills.
