At a Glance
- Tasks: Analyse and optimise processes for our restaurant partner delivery services.
- Company: Join a leading global online delivery platform focused on convenience.
- Benefits: Flexible working with 3 days in the office and 2 days remote.
- Other info: Collaborate with diverse teams and enjoy excellent career growth opportunities.
- Why this job: Make a real impact by driving data-driven improvements in a fast-paced environment.
- Qualifications: Experience in project management, business analysis, and process improvement required.
The predicted salary is between 50000 - 65000 £ per year.
We’re a leading global online delivery platform that empowers everyday convenience.
We’re looking for a smart, energetic, and highly organised individual to join our Partner Operations & Projects Team. You’ll support operational and strategic initiatives to analyse, design, and optimise processes for our growing restaurant partner delivery services. In this hands‑on role, you’ll deep dive into our systems, order flow, and processes to address inefficiencies and drive real impact. You’ll work cross‑functionally with Product, Tech, and Customer Service teams to find root causes of operational challenges and deliver sustainable, data‑driven improvements. This role is perfect for a project manager with business analysis and operational execution experience who thrives in fast‑paced, ambiguous environments.
Key Responsibilities
- Act as subject‑matter‑expert (SME) in JET systems, order flow, and processes, providing hands‑on root cause analysis for order issues.
- Observe, map, and redesign processes to improve efficiency and effectiveness across partner operations.
- Provide clear visibility on investigations to stakeholders, using appropriate cadence and communication methods.
- Collaborate with Product and Tech teams to identify optimisation opportunities and influence roadmap prioritisation through effective business cases.
- Own individual projects end‑to‑end, including planning, design, execution, and monitoring, ensuring effective management of risks, issues, and dependencies.
- Facilitate alignment and communication across workstreams, managing and influencing stakeholders at peer and senior levels.
Qualifications
- Hands‑on contributor with a passion for investigating issues and finding creative, data‑driven solutions.
- Project and change management experience in industry or consulting environments, with strong business analysis and process improvement skills.
- Comfortable working with self‑service data tools and AI to support optimisation workflows and drive operational improvements.
- Excellent stakeholder management and senior‑level influencing skills, with the ability to present complex information clearly to diverse audiences.
- Strong analytical skills, commercial acumen, and interest in product and tech features.
- Relentless, organised, results‑oriented mindset with the ability to see the big picture and think one step ahead.
- Humble team player who thrives under pressure, embraces ambiguity, and is passionate about Just Eat Takeaway.com’s vision and purpose.
Location: 3 days a week from our London office & 2 days working from home.
Reporting to: Lead Project Manager for Delivery Operations & Optimisation.
Continuous Improvement Manager in London employer: Just Eat Takeaway.com
At Just Eat Takeaway.com, we pride ourselves on being a dynamic and innovative employer that champions employee growth and collaboration. Our London office fosters a vibrant work culture where team members are encouraged to take ownership of their projects while enjoying the flexibility of remote work. With a focus on continuous improvement and data-driven solutions, we offer our employees the opportunity to make a tangible impact in a fast-paced environment, all while being part of a supportive and passionate team dedicated to redefining convenience in food delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Continuous Improvement Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Continuous Improvement Manager at Just Eat Takeaway.com!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Just Eat Takeaway.com or be willing to refer you for that Continuous Improvement Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Just Eat Takeaway.com who’s on the lookout for their next Continuous Improvement Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Continuous Improvement Manager role at Just Eat Takeaway.com!
We think you need these skills to ace Continuous Improvement Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Just Eat Takeaway.com. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Just Eat Takeaway.com
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Just Eat Takeaway.com. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
