At a Glance
- Tasks: Lead strategic accounts and drive growth in grocery and retail partnerships.
- Company: Join Just Eat Takeaway.com, a global leader in online delivery.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Embrace diversity and be part of a collaborative team.
- Why this job: Make a real impact by shaping the future of grocery and retail.
- Qualifications: Experience in commercial leadership and strong negotiation skills required.
The predicted salary is between 60000 - 80000 £ per year.
Ready for a challenge?
Ready for a challenge?
Then Just Eat Takeaway. com might be the place for you.
We’re a leading global online delivery platform, and our vision is to empower everyday convenience.
Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About This Role
The Head of Grocery & Retail Strategic Accounts leads the commercial relationships with our largest grocery and retail partners.
You will lead a high-performing commercial team, combining strategic relationship management, joint business planning, and trading strategy to deliver sustainable growth.
In this highly commercial leadership role, you will champion a customer-centric approach to optimize operational performance.
By fostering cross-functional teamwork to deliver, you will work closely with senior leaders across Product, Marketing, and Operations to shape the future of Grocery & Retail.
These are some of the key components to the position
- Lead and develop a high-performing team, emphasizing collaboration and helping one another succeed.
- Own the commercial performance of the grocery portfolio, aiming high to meet ambitious growth targets.
- Build trusted relationships with C-suite and senior commercial leaders across major retail partners.
- Develop and execute Joint Business Plans that unlock long-term growth and drive excellence.
- Lead complex commercial negotiations, annual trading agreements, and contractual discussions.
- Design annual trading and promotional plans that drive sales growth, basket size, and profitability.
- Identify new commercial opportunities through innovation, customer insight, and market trends.
- Drive continuous improvements in partner operational performance and end-to-end customer experience.
- Use commercial data and performance insights to influence executive decision-making and strategy.
- Partner with Product, Marketing, Operations, and Finance to deliver high-impact strategic initiatives.
What will you bring to the team?
- Commercial leadership experience within grocery, retail, e-commerce, or FMCG, with a track record of growth.
- Proven capability to develop an understanding of our internal and external partners to drive shared success.
- Experience leading, coaching, and developing high-performing commercial or account management teams.
- Strong commercial acumen with the ability to stay committed to achieving goals and profitable outcomes.
- Demonstrated success in building and maintaining executive-level relationships with large strategic partners.
- Exceptional negotiation skills with experience leading complex, high-value contractual discussions.
- Deep understanding of retail trading dynamics, promotional planning, and customer growth strategies.
- A collaborative leadership style that allows you to aim higher to drive excellence across cross-functional teams.
- Data-driven decision-making skills, using insights to drive both commercial and operational improvements.
- A growth mindset with the ability to act responsibly while making a lasting impact on our business.
- Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway. com.
We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people’s stories, blogs, podcasts and more JET journeys.
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Head of Grocery & Retail Strategic Accounts employer: Just Eat Takeaway.com
Just Eat Takeaway.com is an excellent employer for Flexible Delivery Riders in Tendring, offering the freedom to choose your own schedule and enjoy outdoor work. With weekly pay and a focus on work-life balance, employees benefit from a supportive culture that values flexibility and independence, making it a rewarding opportunity for those looking to earn while enjoying their surroundings.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Grocery & Retail Strategic Accounts
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Just Eat Takeaway.com are looking for when hiring for a Head of Grocery & Retail Strategic Accounts.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Just Eat Takeaway.com for the Head of Grocery & Retail Strategic Accounts, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Just Eat Takeaway.com as a Head of Grocery & Retail Strategic Accounts, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Just Eat Takeaway.com’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Grocery & Retail Strategic Accounts.
We think you need these skills to ace Head of Grocery & Retail Strategic Accounts
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Just Eat Takeaway.com, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Just Eat Takeaway.com's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Just Eat Takeaway.com. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Just Eat Takeaway.com
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Just Eat Takeaway.com uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Just Eat Takeaway.com. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
