Client Engagement Manager - Exeter (Exeter)
Client Engagement Manager - Exeter (Exeter)

Client Engagement Manager - Exeter (Exeter)

Exeter +1 Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive growth for Just Eat restaurants and enhance customer experiences.
  • Company: Join Just Eat Takeaway.com, a global leader in online food delivery.
  • Benefits: Enjoy flexible hours, generous holiday, and tasty perks like a monthly takeaway allowance.
  • Why this job: Be part of a dynamic team that values your voice and fosters personal growth.
  • Qualifications: B2B sales experience, strong communication skills, and a passion for the restaurant industry.
  • Other info: Embrace a culture of diversity and inclusion while making a real impact.

The predicted salary is between 36000 - 60000 £ per year.

Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role: We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base – to generate increased orders and grow their businesses. We also provide the insights, advice, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector.

As a Field Account Executive, you will be fully accountable for the development and growth of your area, driving both consumer choice and activated takeaway restaurants to maximise Just Eat orders. You will also act as a trusted advisor to our partners in your territory.

Location: Field Based - Exeter, Plymouth, Taunton

These are some of the key ingredients to the role:

  • Maximise the potential of existing JUST EAT Takeaway Restaurants through building significant and mutually beneficial commercial relationships.
  • Educate Restaurant Partners to provide the best possible customer service and experience to their JET consumers.
  • Play an integral role in the onboarding process of all new signings, ensuring that all new restaurants are visited within 14 days of going online and are optimised for success.
  • Prioritise order growth, via activated restaurants, as the measure of success and mentor Restaurant Partners on the vital steps to achieve this in their business.
  • Use internal platforms (Salesforce, Restaurant Manager) to identify key opportunities for Restaurant Partner growth and find opportunities to drive personal efficiencies.
  • Leverage data and internal tools (Salesforce, Restaurant Manager) to identify growth opportunities and drive effective strategies.

What will you bring to the table?

  • Experience in a B2B sales or account management role.
  • A desire to take ownership of ambitious targets.
  • Strong presentation and communication skills.
  • A passion for learning and self-improvement.
  • Sharp attention to detail and the ability to handle multiple tasks effectively.
  • A keen interest in food and the world of restaurants.
  • An exceptional work ethic and the desire to make a difference.
  • Full clean UK driving licence.

Benefits:

  • Flex Your Time! Choose flexible hours & schedule that fit your life.
  • Team Spirit! Join a collaborative team culture where your voice matters.
  • Grow With Us! Enjoy a clear career path & exciting growth opportunities.
  • Drive in Style! Cruise around in a branded Just Eat Takeaway car.
  • Tasty Perks! Get an £81 monthly takeaway spend allowance.
  • More Time Off! 25 days holiday + birthday leave & bank holidays (Plus, buy/sell up to 5 extra days!).
  • Loyalty Rewards! Extra holidays or cash bonuses after 5 & 10 years of service.
  • Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave.
  • Top Benefits Package! Private medical & dental insurance, pension contributions & life assurance (4x salary!).
  • We Care! Full sick pay, volunteering leave & well-being support programmes.
  • Extra Perks! Free eye tests, top brand discounts & cycle-to-work scheme.
  • Diversity & Inclusion! Mentorship, wellness programs & global career opportunities.
  • Level Up! Access to world-class training resources to fuel your success.

At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging: No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!

Locations

Exeter Devon

Client Engagement Manager - Exeter (Exeter) employer: Just Eat Takeaway.com

Just Eat Takeaway.com is an exceptional employer that champions flexibility and collaboration, offering a vibrant team culture where your contributions are valued. With a clear career path, generous benefits including 25 days of holiday plus birthday leave, and a commitment to diversity and inclusion, employees in Exeter can thrive both personally and professionally while enjoying unique perks like a monthly takeaway allowance and branded company vehicles.
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Contact Detail:

Just Eat Takeaway.com Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Engagement Manager - Exeter (Exeter)

✨Tip Number 1

Familiarise yourself with Just Eat Takeaway's platform and services. Understanding how they empower restaurants to grow their businesses will help you engage effectively with potential partners during interviews.

✨Tip Number 2

Network within the food and restaurant industry in your area. Attend local events or join relevant online groups to connect with restaurant owners and gain insights that could be beneficial in your role as a Client Engagement Manager.

✨Tip Number 3

Prepare to discuss specific strategies for driving order growth. Think about how you would leverage data and internal tools to identify opportunities for restaurant partners, as this will demonstrate your proactive approach.

✨Tip Number 4

Showcase your passion for food and the restaurant industry during your interactions. This enthusiasm can set you apart from other candidates and align you with Just Eat Takeaway's mission of enhancing customer experiences.

We think you need these skills to ace Client Engagement Manager - Exeter (Exeter)

B2B Sales Experience
Account Management
Strong Presentation Skills
Excellent Communication Skills
Attention to Detail
Multi-tasking Ability
Data Analysis
Salesforce Proficiency
Restaurant Industry Knowledge
Customer Service Orientation
Mentoring Skills
Strategic Thinking
Problem-Solving Skills
Self-Motivation
Full UK Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in B2B sales or account management. Use specific examples that demonstrate your ability to build commercial relationships and drive growth.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the food industry and your desire to help restaurant partners succeed. Mention how your skills align with the role's requirements and your enthusiasm for Just Eat Takeaway.com's mission.

Showcase Your Communication Skills: Since strong presentation and communication skills are crucial for this role, consider including a brief section in your application that outlines your experience in these areas. You could mention any relevant training or successful presentations you've delivered.

Highlight Your Attention to Detail: Provide examples of how you've successfully managed multiple tasks or projects simultaneously. This will demonstrate your sharp attention to detail and ability to handle the demands of the role effectively.

How to prepare for a job interview at Just Eat Takeaway.com

✨Know the Company Inside Out

Before your interview, make sure you research Just Eat Takeaway.com thoroughly. Understand their mission, values, and the services they offer. This will help you demonstrate your genuine interest in the company and how you can contribute to their goals.

✨Showcase Your B2B Experience

Since the role requires experience in B2B sales or account management, be prepared to discuss specific examples from your past roles. Highlight how you've built relationships with clients and driven growth, as this will resonate well with the interviewers.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle multiple tasks. Prepare scenarios where you've successfully managed challenges in previous roles, particularly those related to client engagement and relationship building.

✨Demonstrate Your Passion for Food and Restaurants

As the role involves working closely with restaurant partners, express your enthusiasm for the food industry. Share any relevant experiences or insights you have about restaurants, which will show that you're not just looking for a job, but are genuinely interested in the sector.

Client Engagement Manager - Exeter (Exeter)
Just Eat Takeaway.com
J
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