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- Tasks: Build strong client relationships and manage projects from start to finish.
- Company: Join Just Digital, a leading Print and Marketing Services business with a great reputation.
- Benefits: Enjoy competitive salary, private medical, enhanced holiday, and exclusive staff discounts.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in client-facing roles and strong organisational skills are essential.
- Other info: Exciting growth plans and opportunities for career advancement await you.
The predicted salary is between 30000 - 42000 £ per year.
Before applying for this role, please read the following information about this opportunity found below.
About Us:
Located in Huntingdon, Just Digital is a leading independent Print and Marketing Services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK. Established in 2003, we have grown every year since incorporation and have established an outstanding reputation for the quality of our work and service levels. We hold people at the centre of what we do and continue to monitor and improve our processes. We have become a ‘Living Wage Accredited’ employer and have exciting expansion plans with the aim to double our turnover in the next few years. Never has it been a more exciting time to join us.
Role Summary:
We are looking for a Client Relationship Executive that thrives in a fast-paced environment to help on-board new clients and look after existing clients across a range of disciplines. You will be part of a dynamic and fast-growing team, where you will be the internal point of contact for clients across our online, print and creative services teams. This will include liaising with clients, internal departments, and suppliers daily, taking and briefing projects, monitoring stock levels, processing orders, maintaining SLAs and supporting our Account Managers. You will also be creating data reports and invoices as well as administration tasks relating to your role.
Key Responsibilities:
- Liaising with clients daily and developing good relationships
- Taking project briefs, and liaising with internal departments taking projects to completion, on time, on brief and on budget
- Processing client orders across our range of services
- Dealing with client queries and problem solving any issues that may arise
- Monitoring stock levels, reporting on stock and re-ordering when necessary
- Source, negotiate and liaise with suppliers to obtain appropriate and competitive quotations
- Reporting and invoicing
- General administration tasks arising from the above, including filing job bags, raising purchase orders etc.
- Attend client meetings – in person and via video call
- Ensure maintenance of SLAs
- All staff are responsible for adhering to the ISO Policies and Procedures in place
You will:
- Have good commercial awareness, and experience in a client facing role
- Be forward thinking, proactive with a problem-solving approach
- Work to tight deadlines, whilst still maintaining a high level of attention to detail
- Be a confident communicator both internally and externally
- Have excellent organisational and administration skills
- Effectively manage your own time
- Have experience with Excel, Word, Outlook, Work independently and as part of a team
- Previous experience in the following industries: print, creative, SAAS or data is an advantage
What we offer in return:
- 4 x Salary life assurance
- Up to 75% income protection
- Private Medical (after a qualifying period)
- Enhanced pension scheme
- Enhanced maternity and paternity pay
- Starting at 24-days holiday plus bank holidays
- 35 hour working week
- Employee Assistance Programme
- Trained mental health first aiders
- Eye-care Scheme
- Cycle to work scheme
- Time off on your birthday
- Social & charity events
- Exclusive staff discounts
Client Relationship Executive in Huntingdon employer: Just Digital
Contact Detail:
Just Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Executive in Huntingdon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their services and think about how your skills can help them grow. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! As a Client Relationship Executive, you'll need to be a confident communicator. Role-play with friends or family to get comfortable discussing your experiences and how you can add value.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Just Digital and ready to dive into the exciting opportunities we offer.
We think you need these skills to ace Client Relationship Executive in Huntingdon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Relationship Executive role. Highlight your experience in client-facing roles and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're excited about this role and how your background makes you a perfect fit. Be genuine and let your personality come through – we love to see that!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can think on their feet and handle client queries with ease, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Just Digital
✨Know Your Client Relationship Basics
Before the interview, brush up on your understanding of client relationship management. Be ready to discuss how you’ve successfully built and maintained relationships in previous roles. Think of specific examples that highlight your communication skills and problem-solving abilities.
✨Showcase Your Organisational Skills
As a Client Relationship Executive, you'll need to juggle multiple tasks. Prepare to share how you manage your time and prioritise tasks effectively. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses when discussing past experiences.
✨Familiarise Yourself with the Company
Do some homework on Just Digital and their services. Understanding their market position and recent developments will show your genuine interest in the role. You might even want to mention how you can contribute to their exciting expansion plans during the interview.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your ability to handle client queries and resolve issues. Think of a few challenging situations you've faced in the past and how you navigated them. This will demonstrate your proactive approach and readiness to tackle challenges head-on.
