At a Glance
- Tasks: Provide top-notch customer service and support the credit union's daily operations.
- Company: Just Credit Union, a community-focused not-for-profit cooperative.
- Benefits: Gain valuable experience, training, and potential for a permanent role.
- Other info: Dynamic work environment with opportunities for personal development.
- Why this job: Join a mission-driven team and make a difference in your community.
- Qualifications: GCSEs in English and Maths at grade 4 (C) or above.
The predicted salary is between 36000 - 44000 £ per year.
Working within the Member Services team you'll be responsible for providing excellent and professional customer service experience to members and potential members. The role includes providing efficient, reliable and pro-active administrative and business support for the day to day operation of the credit union team.
Just Credit Union is a not-for-profit community savings and loans cooperative owned by its members and managed for their mutual benefit. We provide a safe home for savings with access to affordable low cost loans. Membership is open to anyone who lives or works in Shropshire, Telford & Wrekin, Herefordshire, Worcester, Wyre Forest, Malvern Hills, Stafford, South Staffordshire, Newcastle Under Lyme, or Stoke-on-Trent.
What You'll Do
- Undertake a range of general office based clerical and administrative duties e.g. photocopying, data entry, word processing, stationery monitoring, opening and recording incoming and outgoing post
- Assist members and general public in person, over various communication methods
- Ensure the accurate and timely recording of all member account transactions
- Maintain and update all member and business files and electronic records ensuring confidentiality is maintained
- Promote the benefits of credit union membership and products to existing and potential members
- Process new member applications and liaise with new members to ensure the efficient and compliant opening of accounts
- Support the loan assessment team and deal with loan application enquiries from members
- Adhere to financial regulations, data protection (GDPR), and internal security guidelines
- Ensure a good working relationship with colleagues, employers, and other partner organisations
- Participate in the continuous improvement activities of the Credit Union and personal development
- Comply with the Credit Union policies which include Equal Opportunities and Health & Safety
- Attend staff and management meetings as required
- Undertake such other duties as the Credit Union Directors or Management Team may from time to time require
- Participate in any necessary personal development or credit union training
These are illustrative duties. The postholder will be expected to become involved in a range of work to enable the Credit Union to respond effectively to the changing requirements of the business, The Board and its members.
Training Outcome
Potential opportunity for permanent position subject to business requirements.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
Essential - GCSE - English and Maths - 4 (C) or above
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday to Friday
9am to 4pm
Expected Duration: 1 Year 6 Months
Training Provider: SHREWSBURY COLLEGE
Business Administration Apprentice in Shrewsbury employer: Just Credit Union Ltd
Just Credit Union is an exceptional employer that prioritises the well-being of its members and employees alike. With a strong commitment to community values, we offer a supportive work culture that fosters personal growth and development through continuous training opportunities. Located in the heart of Shropshire and surrounding areas, our cooperative model ensures that every team member plays a vital role in making a positive impact while enjoying the benefits of a collaborative and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Administration Apprentice in Shrewsbury
✨Get to Grips with Data Visualisation Tools
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We think you need these skills to ace Business Administration Apprentice in Shrewsbury
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Just Credit Union Ltd, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Just Credit Union Ltd
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Just Credit Union Ltd’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
