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- Tasks: Provide essential support to help individuals achieve their goals and maintain independence.
- Company: Join Just Better Care, a leader in personalised in-home support services.
- Benefits: Full-time role with opportunities for growth in a rewarding environment.
- Other info: Fast-paced, people-focused environment with a commitment to quality service.
- Why this job: Make a real difference in people's lives while working in a dynamic team.
- Qualifications: Strong admin skills, excellent communication, and a passion for community service.
The predicted salary is between 25000 - 30000 £ per year.
Just Better Care is a leading provider of in-home lifestyle and social support services in Australia for older adults, people with disabilities, and others seeking personalised care and support to live independently in their own homes and stay connected to their local community. We’re seeking a detail-oriented and proactive Support Services Officer to join our Service Delivery team. In this role, you’ll provide essential administrative, scheduling, coordination and operational support that enables frontline staff to provide consistent, person-centred services to individuals in the attainment of their goals.
What you'll do:
- Maintain accurate client records
- Assist with scheduling, shift changes and service bookings
- Respond to client and worker enquiries
- Prepare documents, service agreements and reports
- Contribute to smooth day-to-day service operations
What you'll bring:
- Strong administration and organisational skills
- Excellent communication and customer service
- Ability to follow procedures, policies and processes and maintain accuracy
- Confidence using client management or rostering systems
- Experience in community services, disability or aged care (desirable)
What you will need:
- NDIS Worker Screening Clearance
- Working With Children Check
- First Aid and CPR
- Drivers Licence
If you are passionate about supporting high-quality service and enjoy working in a fast-paced, people-focused environment, we'd love to hear from you.
Support Services Officer in Horsham employer: Just Better Care
Contact Detail:
Just Better Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Services Officer in Horsham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Just Better Care. Understand their values and services so you can show how you align with their mission to support individuals in living independently.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and customer service. Think about examples from your past experiences that highlight your organisational skills and ability to follow procedures.
✨Tip Number 3
Show your passion! During the interview, express your enthusiasm for working in community services. Share why you’re excited about the role and how you can contribute to providing high-quality support to clients.
✨Tip Number 4
Follow up! After your interview, don’t forget to send a thank-you email. It’s a great way to reiterate your interest in the position and leave a positive impression. Plus, it shows you’re proactive!
We think you need these skills to ace Support Services Officer in Horsham
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. We want to see that you understand what the Support Services Officer role entails and how your skills align with the requirements.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to highlight relevant experience and skills. Show us how you can contribute to our Service Delivery team!
Address the Key Selection Criteria: Make sure to address the key selection criteria mentioned in the position description. This is your chance to shine and demonstrate how you meet the specific needs of the role. We’re looking for detail-oriented applicants!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Just Better Care
✨Know the Company Inside Out
Before your interview, take some time to research Just Better Care. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Highlight Relevant Experience
Make sure to prepare examples from your past work that demonstrate your strong administration and organisational skills. Think about specific situations where you successfully managed scheduling or client records, as these are key aspects of the Support Services Officer role.
✨Practice Your Communication Skills
Since excellent communication is crucial for this position, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering common interview questions.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the challenges faced by the Service Delivery team, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.