At a Glance
- Tasks: Engage customers through B2C sales presentations and provide top-notch service.
- Company: A well-known Slough company focused on exceptional customer value.
- Benefits: Uncapped earnings, flexible schedule, and fun team environment with social events.
- Other info: Enjoy free parking and opportunities for national and international trips.
- Why this job: Join a dynamic team, earn great commissions, and enhance your customer service skills.
- Qualifications: Strong customer service focus; sales experience is a plus but not required.
The predicted salary is between 22230 - 27170 £ per year.
Join Our Team as a Customer Service Representative – Start Immediately! Our client, a well‑known Slough based company, is dedicated to delivering exceptional customer value and outstanding service. They are expanding their sales team and are looking for motivated individuals who thrive in a performance‑based environment. If you have a passion for customer service and enjoy meeting new people while helping them find solutions that improve their lives, this could be the perfect opportunity for you!
Responsibilities:
- Conduct engaging sales presentations through B2C campaigns in residential areas.
- Educate potential customers about their brands, ensuring they receive the highest level of customer service.
- Maintain a positive and professional demeanour at all times, reflecting the values of customer service excellence.
- Enjoy a flexible schedule as the role is subcontracted, allowing you to choose your workdays between Monday and Saturday. While there’s no fixed rota, we recommend committing to at least 4-5 full days per week to maximise your potential in customer service and sales.
What We Offer:
- Uncapped Earnings: This role operates on a commission‑only structure, allowing you to benefit from competitive commissions per completed sale, with new starters averaging £350-£600 per week.
- Comprehensive coaching: Receive product coaching and ongoing support from experienced sales professionals to enhance your customer service skills and sales techniques.
- Proven Systems: Learn industry standards using established processes to ensure consistent profitability while delivering outstanding customer service.
- Fun Work Environment: Enjoy a lively team atmosphere with regular social events, office activities, and all paid national and international trips to enhance team bonding.
- Free Parking: Convenient parking options available for all team members.
Requirements:
- Must have a full-time work visa if not a UK citizen (TIER 4 / TIER 2 Skilled Work and Student Visas will not be accepted).
- Willing to travel to Slough.
- Previous sales experience is a plus but not required; a strong focus on customer service is essential.
- Excellent English communication skills are a must, as the role involves speaking directly with customers.
- Open to taking on challenges with a positive attitude, embodying the essence of great customer service.
- Must be aged 18 or over.
Sales And Customer service role in Bracknell employer: Juss Marketing
Join a vibrant and dynamic team in Cardiff, where your passion for customer service and sales can truly shine. With unlimited earning potential and comprehensive training, we foster a supportive work culture that prioritises personal development and teamwork. Enjoy local perks, travel opportunities, and a fun environment that recognises your hard work and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Sales And Customer service role in Bracknell
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Juss Marketing. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Juss Marketing before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Juss Marketing:Your cover letter is your chance to shine! Tell us why you want to work at Juss Marketing specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Juss Marketing!
How to prepare for a job interview at Juss Marketing
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
