At a Glance
- Tasks: Lead customer onboarding and ensure smooth implementation of our innovative legal tech platform.
- Company: Join Juro, a fast-growing legal tech company revolutionising contract management.
- Benefits: Competitive salary, bonus, equity, and flexible remote work options.
- Other info: Diverse team culture with excellent growth opportunities and a choice-first work approach.
- Why this job: Be part of a mission to help the world agree faster with cutting-edge technology.
- Qualifications: Experience in customer onboarding and a passion for legal tech.
The predicted salary is between 45000 - 50000 € per year.
Location: We can currently only accept applications from candidates that are located and have long-term working rights in the UK.
Flexibility: We have office hubs in London and Boston, as well as no-office hubs in several European countries. We operate a choice-first work approach that lets you work fully remotely from Day One even if you’re near an office hub.
Salary: We benchmarked ca. £45,000 - £50,000 + 20% bonus + equity at IC2 level in our Progression framework for someone based in the UK. We're open to considering more experienced candidates at IC3 level with salary adjusted accordingly. Please indicate your salary expectations when you apply.
Interviews: 3 stages totalling around 3 hours over 2-3 weeks.
Start date: As soon as you can start.
Reporting to: Sharen Gill, Director of Implementation. During Sharen's maternity leave from mid-July, you'll report directly to Josephine Hanschke, Head of Customer Success.
More info: The FAQ below, juro.com/careers, our handbook or ask talent@juro.com anything.
WHO WE LOOK FOR: Research shows that while men apply to jobs if they meet ~60% of criteria, women and those in traditionally under-represented groups tend to apply only if they check all boxes. So if you think you have what it takes but don't meet every single point above, please still get in touch. We'd love to have a chat and see if you could be a great fit.
To succeed here: Every Juror finds their balance across our four core Principles — we hire, develop and celebrate people who live them every day.
- You’ve autonomously onboarded multiple, multi-layer customers in parallel to some kind of service or platform.
- You’ve worked to and consistently delivered on team targets.
- You’re proactive in learning new technical or AI-oriented concepts and then apply them to your work with customers.
- You’re “legal-curious,” i.e. interested in how contracts and law intersect with tech.
Bonus points if:
- You've worked in a fast-growing AI or SaaS startup.
- You've worked with Salesforce, Greenhouse, HubSpot, Workday or an API.
This job likely isn't for you if:
- Presenting live kick-off, training sessions and webinars solo feels daunting — you’d rather stay behind the scenes than guide customers in real-time.
- Running 25-plus parallel onboardings sounds overwhelming — you prefer deep focus on a single account at a time.
- Figuring out new software, integrations and troubleshooting workflows isn’t your thing — you’d rather avoid the hands-on technical work this role demands.
OUR MISSION: Juro exists to help the world agree faster by making legal contracts frictionless, collaborative and accessible. Juro’s intelligent contract automation platform is on its way to de-throning desktop tools as the paradigm for collaborating on legal documentation around the world. We’re doing that by rebuilding contracts from the ground-up around a browser-native experience, augmenting workflows with powerful AI and enabling all teams to conduct contracting jobs faster than ever before.
GOT MORE QUESTIONS? Check if they're answered on our extended job description for this role, our company handbook, or our careers page. There, you'll find answers on topics such as career progression, inclusion & belonging, the interview process, benefits and more. Or reach talent@juro.com for anything.
Implementation Manager employer: Juro
At Juro, we pride ourselves on being an exceptional employer that champions flexibility and inclusivity, allowing you to work remotely from Day One or from our vibrant office hubs in London and Boston. Our commitment to employee growth is evident through our structured progression framework, competitive salary packages, and a culture that celebrates diversity and innovation, making it an ideal environment for those looking to make a meaningful impact in the legal tech space.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Manager
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Juro's mission and values. Understanding how they help the world agree faster will show you're genuinely interested and aligned with their goals.
✨Tip Number 2
Practice makes perfect! Prepare for those three interview stages by running through common questions and scenarios you might face. Think about how your past experiences relate to the role of Implementation Manager and be ready to share specific examples.
✨Tip Number 3
Show off your skills! If you've got experience with onboarding customers or working in a fast-paced tech environment, make sure to highlight that. Use real-life stories to demonstrate how you've tackled challenges and delivered results.
✨Tip Number 4
Don’t forget to ask questions! Interviews are a two-way street, so prepare some thoughtful questions about the team, culture, and future projects at Juro. This shows you're engaged and helps you figure out if it's the right fit for you.
We think you need these skills to ace Implementation Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Implementation Manager role. Highlight your experience with onboarding customers and any relevant tech skills, as this will show us you’re a great fit for our team.
Be Clear About Your Salary Expectations:When applying, don’t forget to mention your salary expectations. We’ve provided a range, so be honest about what you’re looking for. This helps us align right from the start!
Show Your Legal Curiosity:In your application, let us know why you’re interested in the intersection of law and technology. We love candidates who are 'legal-curious' and can bring that passion to our mission at Juro.
Apply Through Our Website:We encourage you to apply directly through our careers page. It’s the best way for us to receive your application and ensures you have all the latest info about the role and our company.
How to prepare for a job interview at Juro
✨Know Your Stuff
Before the interview, dive deep into Juro's mission and values. Understand how their intelligent contract automation platform works and be ready to discuss how your experience aligns with their goals. This shows genuine interest and helps you connect your background to their needs.
✨Showcase Your Proactivity
Be prepared to share specific examples of how you've autonomously onboarded customers or tackled challenges in previous roles. Highlighting your proactive approach will resonate well, especially since they value candidates who can manage multiple onboardings simultaneously.
✨Get Technical
Brush up on any technical concepts related to AI and SaaS, as well as tools like Salesforce or HubSpot. Being able to discuss these topics confidently will demonstrate your 'legal-curious' mindset and your ability to learn and apply new tech quickly.
✨Ask Thoughtful Questions
Prepare insightful questions about the role, team dynamics, and Juro's future plans. This not only shows your enthusiasm but also helps you gauge if the company culture and work style align with what you're looking for.
