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- Tasks: Be the friendly face of our veterinary practice, managing appointments and client communications.
- Company: Join a busy, client-focused veterinary practice dedicated to exceptional pet care.
- Benefits: Enjoy a collaborative team atmosphere and flexible weekday shifts with one Saturday a month.
- Why this job: Make a difference in pets' lives while working in a supportive and professional environment.
- Qualifications: Prior veterinary experience is essential; bring your passion for animals and customer service skills.
- Other info: Work 30 hours a week with options for morning or afternoon shifts.
Must have prior veterinary experience.
Location: Stafford, ST17
Hours: 30 hours per week
- Weekdays (choose one shift per day):
- 7:45 am – 1:45 pm
- 1:00 pm – 7:20 pm
About Us
A busy, client-focused veterinary practice dedicated to providing exceptional care for pets and peace of mind for owners. We pride ourselves on our friendly, professional atmosphere and collaborative team approach.
The Role
As the first point of contact for our clients and their pets, you will:
- Greet clients and check in patients promptly and warmly
- Answer telephone calls, schedule appointments, and manage our diary system
- Process payments, insurance claims, and maintain accurate client/patient records
- Provide clear communication to clients regarding appointments, treatments, and follow-up care
- Assist with general administrative duties and support the clinical team as needed
- Work one Saturday in four, ensuring continuity of service for our clients
veterinary Receptionist employer: Jurassic Recruitment - Veterinary Recruitment
Contact Detail:
Jurassic Recruitment - Veterinary Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land veterinary Receptionist
✨Tip Number 1
Make sure to highlight your prior veterinary experience during any conversations you have with us. This role requires a solid understanding of the veterinary environment, so sharing specific examples of your past roles can really help you stand out.
✨Tip Number 2
Familiarise yourself with our practice and the services we offer. Being knowledgeable about our approach to pet care and client service will show your genuine interest in joining our team and help you connect better during interviews.
✨Tip Number 3
Prepare to discuss how you handle stressful situations, as working in a busy veterinary practice can be challenging. Sharing your strategies for maintaining composure and providing excellent customer service under pressure will demonstrate your suitability for the role.
✨Tip Number 4
Network with current or former veterinary receptionists if possible. They can provide insights into the role and may even share tips on what we value most in candidates, giving you an edge in your application process.
We think you need these skills to ace veterinary Receptionist
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your prior veterinary experience in your CV and cover letter. Detail specific roles and responsibilities that relate directly to the tasks mentioned in the job description.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your understanding of the practice's values and mission. Mention how your skills align with their client-focused approach and your enthusiasm for working in a collaborative team environment.
Showcase Communication Skills: Since the role involves interacting with clients, highlight your communication skills. Provide examples of how you've effectively communicated with clients or handled difficult situations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in a receptionist role.
How to prepare for a job interview at Jurassic Recruitment - Veterinary Recruitment
✨Showcase Your Veterinary Experience
Make sure to highlight your prior veterinary experience during the interview. Be prepared to discuss specific roles you've held, tasks you've completed, and how they relate to the responsibilities of a veterinary receptionist.
✨Demonstrate Excellent Communication Skills
As the first point of contact for clients, strong communication skills are essential. Practice articulating how you would greet clients, handle phone calls, and explain appointment details clearly and warmly.
✨Familiarise Yourself with Common Veterinary Terms
Brush up on common veterinary terminology and procedures. This will not only help you feel more confident but also demonstrate your commitment to the role and understanding of the industry.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the practice and team dynamics. This shows your interest in the position and helps you gauge if it's the right fit for you.
