veterinary Receptionist

veterinary Receptionist

Birmingham Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Veterinary Receptionist, you'll manage client interactions and support our animal-loving team.
  • Company: Join a dedicated veterinary practice that values compassion and teamwork.
  • Benefits: Enjoy full-time hours, paid overtime or TOIL, and a supportive work environment.
  • Why this job: Make a real difference in the lives of pets and their owners every day.
  • Qualifications: Previous receptionist experience is preferred; veterinary experience is a bonus.
  • Other info: Work 5 days a week with 1 in 3 Saturdays required.

The predicted salary is between 24000 - 36000 £ per year.

Are you an experienced receptionist with a passion for animals and outstanding client care? We’re looking for a friendly, professional Veterinary Receptionist to join our dedicated team full-time.

What we’re offering:

  • Full-time hours: 5 x 8-hour days per week
  • 1 in 3 Saturdays, with your choice of:
  • Paid overtime or
  • Time Off in Lieu (TOIL) the following week
  • A supportive, animal-loving environment with a team that values your contribution
  • What we’re looking for:

    • Previous receptionist experience (veterinary experience is a plus but not essential)
    • Excellent communication and customer service skills
    • Confidence handling busy phone lines, appointment systems, and client queries
    • A calm, compassionate approach to both pets and their owners

    Join a practice where your work truly makes a difference every day.

    veterinary Receptionist employer: Jurassic Recruitment - Veterinary Recruitment

    Join a compassionate and dedicated team as a Veterinary Receptionist, where your passion for animals and exceptional client care is truly valued. We offer a supportive work environment with full-time hours, flexible overtime options, and a culture that prioritises employee well-being and growth. Experience the joy of making a difference in the lives of pets and their owners every day in a role that combines your skills with your love for animals.
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    Contact Detail:

    Jurassic Recruitment - Veterinary Recruitment Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land veterinary Receptionist

    ✨Tip Number 1

    Familiarise yourself with common veterinary terminology and procedures. This will not only help you communicate effectively with the team but also impress during any informal chats or interviews.

    ✨Tip Number 2

    Showcase your customer service skills by preparing examples of how you've handled difficult situations in previous roles. Being able to demonstrate your calm and compassionate approach will set you apart.

    ✨Tip Number 3

    Research our practice and understand our values and mission. Being able to articulate why you want to work with us and how you align with our goals can make a strong impression.

    ✨Tip Number 4

    Network with current or former veterinary receptionists if possible. They can provide insights into the role and may even share tips on what we value most in candidates.

    We think you need these skills to ace veterinary Receptionist

    Excellent Communication Skills
    Customer Service Skills
    Telephone Etiquette
    Appointment Scheduling
    Multitasking Abilities
    Compassionate Approach
    Problem-Solving Skills
    Attention to Detail
    Time Management
    Teamwork
    Empathy towards Animals and Owners
    Organisational Skills
    Ability to Handle Stressful Situations

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your previous receptionist experience, especially any roles that involved customer service. Emphasise skills relevant to the veterinary field, such as communication and handling client queries.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animals and your commitment to excellent client care. Mention specific experiences that demonstrate your ability to handle busy phone lines and appointment systems.

    Highlight Relevant Skills: In your application, clearly outline your skills in managing appointments and dealing with clients. If you have any experience in a veterinary setting, even if it's minimal, be sure to include it.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a receptionist role.

    How to prepare for a job interview at Jurassic Recruitment - Veterinary Recruitment

    ✨Show Your Passion for Animals

    Make sure to express your love for animals during the interview. Share any personal experiences you have with pets or volunteering at animal shelters, as this will demonstrate your genuine interest in the role.

    ✨Highlight Your Customer Service Skills

    Prepare examples of how you've provided excellent customer service in previous roles. Discuss specific situations where you handled difficult clients or resolved issues effectively, as this is crucial for a veterinary receptionist.

    ✨Demonstrate Your Communication Skills

    Practice clear and concise communication. During the interview, be sure to articulate your thoughts well and listen actively. This will show that you can handle busy phone lines and client queries with ease.

    ✨Stay Calm Under Pressure

    Veterinary practices can be hectic, so it's important to convey your ability to remain calm in stressful situations. Share examples of how you've managed busy environments in the past, showcasing your ability to multitask and prioritise effectively.

    veterinary Receptionist
    Jurassic Recruitment - Veterinary Recruitment
    Location: Birmingham
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