Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to create exceptional experiences for residents in a care home.
- Company: Join one of the UK's leading healthcare providers in a supportive environment.
- Benefits: Enjoy a competitive salary, paid breaks, and discounts on various services.
- Why this job: Make a real difference in people's lives while developing your career in hospitality.
- Qualifications: Experience in hospitality management and strong people skills are essential.
- Other info: Permanent full-time role with excellent career prospects and a positive work culture.
The predicted salary is between 24000 - 36000 £ per year.
An exciting new job opportunity has arisen for a dedicated Hospitality Manager to work in an exceptional care home based in the Woodbridge, Suffolk area. You will be working for one of the UK's leading healthcare providers. This care home specialises in a range of care services, including residential care, respite care, dementia care, and convalescence care.
To be considered for this position you must have experience in Hospitality Management. As the Hospitality Manager, your key responsibilities include:
- Develop a service experience that fits within our family vision and values; being compassion, empathy, and transparency in our service delivery.
- Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service.
- Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded.
- Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner.
- Develop and maintain a robust activities programme that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness.
- Maintain and manage best first impression experience.
- Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility.
The following skills and experience would be preferred and beneficial for the role:
- Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service.
- Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders.
- Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive.
- Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements.
- Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness.
- Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control.
- Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service.
The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full-time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment, you will receive the following generous benefits:
- Paid Breaks
- Refer-a-friend
- Reward Gateway - discounts, wellbeing, employee assistance & much more.
- Comprehensive induction and paid training programme with career prospects.
- Excellent working environment.
- Cost of DBS.
- We are a Living Wage Employer.
Reference ID: 6112. To apply for this fantastic job role, please call on 0121 638 0567 or send your CV.
Customer Service Manager in Woodbridge employer: Jupiter Recruitment
Contact Detail:
Jupiter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Manager in Woodbridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality sector and let them know you're on the hunt for a Customer Service Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about compassion and teamwork, think of examples from your past experiences that showcase how you embody these traits. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a friendly email or call. It shows your enthusiasm and can help you stand out from the crowd. Plus, it gives you a chance to reiterate why you’d be a great addition to their team.
✨Tip Number 4
Check out our website for the latest job openings! We regularly update our listings, and applying directly through us can give you a better chance of landing that dream role. Let’s get you started on this exciting journey!
We think you need these skills to ace Customer Service Manager in Woodbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hospitality management experience and any relevant achievements that align with our values of compassion, empathy, and transparency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about providing exceptional service and how you can contribute to creating a positive environment for both staff and residents.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your written application is clear and concise. Use professional language but let your personality shine through – we want to get to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Jupiter Recruitment
✨Know Your Values
Before the interview, take some time to understand the company's vision and values. Since this role focuses on compassion, empathy, and transparency, think about how your own values align with theirs. Be ready to share examples of how you've demonstrated these qualities in your previous roles.
✨Showcase Your People Skills
As a Customer Service Manager, your ability to motivate and inspire staff is crucial. Prepare specific examples of how you've successfully managed teams in the past. Highlight any initiatives you’ve led that improved team morale or service quality, as this will show your potential employer that you can foster a positive working environment.
✨Demonstrate Your Knowledge of Food Service
Since managing food service operations is a key responsibility, brush up on your knowledge of menu planning and dietary requirements. Be prepared to discuss how you would ensure high-quality meals are delivered efficiently. You might even want to suggest a few ideas for menus that cater to the needs of older residents.
✨Engage with Activities Planning
This role requires developing engaging activities for residents, so come prepared with ideas! Think about activities that promote health and wellness, and be ready to discuss how you would tailor them to meet the interests of the residents. Showing your creativity and understanding of their needs will set you apart.
