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For Companies At a Glance
- Tasks: Support customers with an online accounting platform and deliver training.
- Company: Join a dynamic fintech organisation focused on innovation and customer service.
- Benefits: Enjoy a competitive salary and a comprehensive benefits package.
- Why this job: Kickstart your career in fintech while helping small businesses thrive.
- Qualifications: Degree in Accounting or relevant studies, with strong IT skills.
- Other info: Be part of a supportive team that values learning and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Core-Asset Consulting is working with a UK-based fintech organisation to recruit a Graduate Customer Support Accountant. This opportunity is well suited to a recent accountancy graduate or early-career professional looking to build a long-term career within fintech, combining accounting knowledge with customer-facing responsibilities. This role offers structured, individual training and development, enabling you to build confidence and capability while supporting customers using an online accounting platform. You will join a supportive team environment that values learning, collaboration, and high-quality service delivery.
Essential Skills/Experience
- A degree in Accounting or completed accountancy-related studies.
- A solid understanding of UK accounting processes, supported by academic learning or practical exposure.
- Strong IT skills and confidence working with digital and cloud-based systems.
- An interest in the challenges faced by small businesses and how financial software can support them.
- Awareness of bookkeeping and accounting software used by small business owners.
- A customer-focused mindset and an interest in delivering high-quality service.
Core Responsibilities
- Act as a first point of contact for customers via phone, email, and online chat.
- Respond accurately and promptly to customer and accounting-related queries.
- Deliver customer training through outbound calls to trial users and subscribers.
- Proactively engage with users to provide guidance and support.
- Assist prospective customers who require additional information before adopting the product.
- Support internal teams by testing new features and system upgrades.
Benefits
- A highly competitive salary
- Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website.
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
Occupational Therapy Team Leader in West End employer: Jupiter Recruitment
Contact Detail:
Jupiter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Occupational Therapy Team Leader in West End
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech world, attend industry events, and join relevant online forums. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or mentors can help you feel more confident. Focus on showcasing your customer-focused mindset and how your accounting knowledge can benefit potential employers.
✨Tip Number 3
Tailor your approach! When reaching out to companies, mention specific challenges they face and how you can help solve them. This shows you're not just another applicant; you're genuinely interested in their success.
✨Tip Number 4
Don't forget to apply through our website! We have loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to navigate and find the right fit for your skills.
We think you need these skills to ace Occupational Therapy Team Leader in West End
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Graduate Customer Support Accountant. Highlight your accounting degree and any relevant experience, especially if you've worked with small businesses or financial software.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for fintech and customer service. Mention specific skills that align with the job description, like your understanding of UK accounting processes.
Showcase Your IT Skills: Since this role involves working with digital and cloud-based systems, be sure to mention your strong IT skills. If you have experience with bookkeeping or accounting software, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our supportive team!
How to prepare for a job interview at Jupiter Recruitment
✨Know Your Numbers
Brush up on your UK accounting processes and be ready to discuss them. Make sure you can explain how your academic knowledge translates into practical scenarios, especially in relation to small businesses.
✨Tech Savvy is Key
Familiarise yourself with digital and cloud-based accounting systems. Be prepared to talk about any software you've used and how it can help small businesses streamline their operations.
✨Customer-Centric Mindset
Showcase your customer service skills by preparing examples of how you've helped clients in the past. Highlight your ability to engage with users and provide support, as this role is all about delivering high-quality service.
✨Practice Makes Perfect
Conduct mock interviews with friends or family, focusing on common questions related to customer support and accounting. This will help you articulate your thoughts clearly and confidently during the actual interview.
