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- Tasks: Support customers with an online accounting platform and deliver training.
- Company: Join a dynamic fintech organisation focused on innovation and customer service.
- Benefits: Enjoy a competitive salary and a comprehensive benefits package.
- Why this job: Kickstart your career in fintech while helping small businesses thrive.
- Qualifications: Degree in Accounting or related studies, with strong IT skills.
- Other info: Be part of a supportive team that values learning and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Core-Asset Consulting is working with a UK-based fintech organisation to recruit a Graduate Customer Support Accountant. This opportunity is well suited to a recent accountancy graduate or early-career professional looking to build a long-term career within fintech, combining accounting knowledge with customer-facing responsibilities.
This role offers structured, individual training and development, enabling you to build confidence and capability while supporting customers using an online accounting platform. You will join a supportive team environment that values learning, collaboration, and high-quality service delivery.
Essential Skills/Experience- A degree in Accounting or completed accountancy-related studies.
- A solid understanding of UK accounting processes, supported by academic learning or practical exposure.
- Strong IT skills and confidence working with digital and cloud-based systems.
- An interest in the challenges faced by small businesses and how financial software can support them.
- Awareness of bookkeeping and accounting software used by small business owners.
- A customer-focused mindset and an interest in delivering high-quality service.
- Act as a first point of contact for customers via phone, email, and online chat.
- Respond accurately and promptly to customer and accounting-related queries.
- Deliver customer training through outbound calls to trial users and subscribers.
- Proactively engage with users to provide guidance and support.
- Assist prospective customers who require additional information before adopting the product.
- Support internal teams by testing new features and system upgrades.
- A highly competitive salary
- Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Occupational Therapy Team Leader in West End of London employer: Jupiter Recruitment
Contact Detail:
Jupiter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Occupational Therapy Team Leader in West End of London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a role in fintech, and who knows? They might just have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when discussing your accounting knowledge and customer service skills.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let your passion for helping small businesses shine through. Talk about how financial software can make a difference in their lives, and they’ll see you as a valuable addition to their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it shows you’re serious about joining our awesome community!
We think you need these skills to ace Occupational Therapy Team Leader in West End of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Graduate Customer Support Accountant. Highlight your accounting knowledge and any customer service experience you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about fintech and how your background makes you a great fit for our team. Keep it friendly and professional, just like us at StudySmarter.
Showcase Your IT Skills: Since this role involves working with digital and cloud-based systems, make sure to mention any relevant IT skills or software you've used. We love tech-savvy candidates who can adapt quickly to new tools!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Jupiter Recruitment
✨Know Your Numbers
Brush up on your accounting knowledge, especially UK accounting processes. Be ready to discuss how your academic background or any practical experience relates to the role. This will show that you’re not just a graduate but someone who understands the nuances of the field.
✨Customer-Centric Mindset
Since this role involves customer support, think about how you can demonstrate your customer-focused mindset. Prepare examples of how you've provided excellent service in the past, whether in a job or during your studies. This will highlight your ability to engage with users effectively.
✨Tech Savvy is Key
Familiarise yourself with digital and cloud-based accounting systems. If you’ve used any bookkeeping or accounting software, be prepared to discuss your experience. Showing confidence in tech will reassure them that you can handle their online platform with ease.
✨Practice Makes Perfect
Conduct mock interviews with friends or family, focusing on common questions related to customer support and accounting. This will help you articulate your thoughts clearly and build confidence. Plus, it’s a great way to refine your answers before the big day!
