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- Tasks: Create exceptional experiences for residents and manage a vibrant hospitality team.
- Company: Leading health care provider in a purpose-built care home.
- Benefits: Competitive salary, generous perks, and career development opportunities.
- Why this job: Make a real difference in the lives of older people while leading a passionate team.
- Qualifications: Experience in hospitality management and strong people skills.
- Other info: Permanent full-time role with a supportive working environment.
The predicted salary is between 24000 - 36000 £ per year.
An exciting new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home based in Thetford, Norfolk area. You will be working for one of the UK's leading health care providers. This is a purpose-built care home designed for older people requiring general or dementia residential and nursing care.
To be considered for this position you must have experience of Hospitality Management.
As the Hospitality Manager your key responsibilities include:
- Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery.
- Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service.
- Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded.
- Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner.
- Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness.
- Maintain and manage best first impression experience.
- Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility.
The following skills and experience would be preferred and beneficial for the role:
- Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service.
- Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders.
- Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive.
- Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements.
- Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness.
- Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control.
- Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service.
The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full-time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
- Refer-a-friend
- Reward Gateway - discounts, wellbeing, employee assistance & much more.
- Comprehensive induction and paid training programme with career prospects.
- Excellent working environment.
- Cost of DBS.
We are a Living Wage Employer.
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV.
Hospitality Manager employer: Jupiter Recruitment
Contact Detail:
Jupiter Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since this role is all about compassion and teamwork, think of examples from your past experiences that showcase these qualities. Show them you’re the perfect fit!
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We make it easy for you to showcase your skills and experience directly to employers looking for someone just like you.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hospitality management experience and any relevant achievements that align with our values of compassion, empathy, and transparency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to creating an exceptional experience for our residents. Keep it engaging and personal!
Showcase Your People Skills: Since this role involves managing a team, be sure to emphasise your people management skills. Share examples of how you've motivated and inspired staff in previous roles to deliver high-quality service.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Jupiter Recruitment
✨Know Your Values
Before the interview, take some time to reflect on the values of the care home and how they align with your own. Be ready to discuss how you can embody compassion, empathy, and transparency in your role as a Hospitality Manager.
✨Showcase Your People Skills
Prepare examples that highlight your excellent people management skills. Think about times when you've motivated staff or fostered teamwork. This will demonstrate your ability to create a positive working environment.
✨Understand Food Service Operations
Brush up on your knowledge of food service operations, including menu planning and dietary requirements. Be prepared to discuss how you would work with the executive chef to ensure high-quality meals are delivered efficiently.
✨Engage with Activities Planning
Think about how you can develop engaging activities for residents. Prepare ideas that promote health and wellness, and be ready to explain how you would tailor these activities to meet the interests of older people.
