An incredible new job opportunity has arisen for a dedicated Regional Operations Director to provide visible, hands-on leadership to a cluster of Homes across Norfolk, Suffolk and Essex driving a culture of high-quality, person-centred care alongside strong commercial performance
This healthcare provider delivers expert nursing, residential, dementia, and respite care across the UK, with a portfolio of new-build care homes offering the highest standards of luxury care
As the Regional Operations Director your key responsibilities include:
- Provide strategic and operational oversight for all care homes and services within the East region
- Support, coach and develop the operations Managers to deliver outstanding care and meet regulatory requirements
- Ensure all homes in the region maintain or achieve CQC ratings of Good or Outstanding
- Drive continuous improvement in care quality, resident experience and clinical outcomes
- Take ownership of regional occupancy, revenue and EBITDA targets
- Manage regional budgets, identifying opportunities to improve efficiency without compromising care quality
- Support recruitment, retention and succession planning at Home Manager and operation manager level across the region
- Foster a positive, inclusive culture that supports staff wellbeing and reduces turnover
The following skills and experience would be preferred and beneficial for the role:
- Proven senior operational leadership experience in the care home or wider healthcare sector
- Track record of managing multiple sites or services simultaneously
- Strong working knowledge of CQC standards and the regulatory environment for adult social care
- Demonstrated ability to drive quality improvement and manage underperformance
- Commercially astute, with experience owning P&L or budget accountability
- Outstanding people leadership skills - a developer of talent, not just a performance manager
- Excellent communication and stakeholder engagement skills
- Experience operating at regional director level or equivalent
- Familiarity with the care market and local commissioning landscape
- Experience supporting new home openings or acquisitions
To be considered for this position you must have a Registered Manager qualification or equivalent clinical/care leadership background
The successful Regional Operations Director will receive an outstanding salary of £85,000 per annum. This exciting position is a permanent full time role working 40 hours a week on days from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
Monthly Car Allowance OR Company Car
- Performance-related bonus
- Private healthcare (on qualifying)
- 25 days annual leave plus bank holidays
- Pension scheme
- Comprehensive induction and training programme
- Opportunities for career development and progression
- Employee Assistance Programme
- Blue Light Card Scheme
- Loyalty Bonus
- Full DBS disclosure paid for
- Excellent performance-related bonus
- Private Healthcare
