At a Glance
- Tasks: Support product governance and client outcomes, ensuring products deliver value throughout their lifecycle.
- Company: Join a leading asset management firm focused on client success and innovative solutions.
- Benefits: 12-month contract with opportunities for professional growth and development.
- Other info: Dynamic role with a focus on continuous improvement and regulatory compliance.
- Why this job: Make a real impact on client outcomes while collaborating with diverse teams.
- Qualifications: Experience in asset management, strong analytical skills, and a passion for client success.
The predicted salary is between 55000 - 65000 £ per year.
Background
This is an exciting role within the Client Outcomes Team, reporting to the Head of Client Outcomes.
The role will work across the team's key product governance and client outcomes activities, supporting the ongoing evolution of Jupiter's product governance framework and helping ensure products continue to deliver good outcomes for clients throughout the product lifecycle.
Working in partnership with colleagues across Product, Investments, Distribution, Risk, Compliance, Legal and Operations, the role will contribute to a range of strategic and regulatory initiatives, including Assessment of Value, Consumer Duty, Annual Product Reviews and other product governance related activities.
The successful candidate will provide analytical insight, governance support and constructive challenge to product proposals and product reviews, helping inform decision making across the business.
This role is a 12 month FTC.
Key Responsibilities
- Product governance
- Contribute to the ongoing development and enhancement of Jupiter's product governance framework, ensuring regulatory requirements and client outcomes are embedded throughout the product lifecycle.
- Provide product governance input and constructive challenge to new product proposals, material product changes and other product lifecycle events.
- Support governance forums through the preparation of high-quality papers, management information and recommendations.
- Monitor target market and distribution chain outcomes, assessing whether products continue to reach their intended investors and deliver appropriate client outcomes.
- Identify opportunities to strengthen governance processes, methodologies and decision-making frameworks.
- Client outcomes
- Support the delivery of the Client Outcomes framework across Assessment of Value (Ao V) and Consumer Duty.
- Contribute to the Ao V process, including analysis, governance papers and Board reporting.
- Support the preparation of the annual Consumer Duty Board Report and quarterly Consumer Duty reporting, ensuring robust evidence of good client outcomes.
- Develop insights into outcomes for direct retail investors, including consideration of customers in vulnerable circumstances and the effectiveness of customer communications and support.
- Product reviews
- Contribute to the delivery of annual fund reviews across all jurisdictions, assessing ongoing suitability throughout the product lifecycle.
- Assess product outcomes against target market expectations and distribution strategy, escalating issues where appropriate.
- Work with Product, Investments and Distribution teams to support the implementation of actions arising from product reviews and governance decisions.
- Analysis and insight
- Develop robust management information and outcome metrics to support governance committees, senior management and Board reporting.
- Translate complex analysis into clear, evidence-based recommendations for stakeholders across the business.
- Identify trends, emerging risks and opportunities to improve client outcomes across the product range.
- Drive continuous improvements in data quality, reporting, automation and analytical capability.
- Stakeholder engagement
- Build effective working relationships across Product, Investments, Distribution, Risk, Compliance, Legal, Operations and Finance.
- Work collaboratively with colleagues across the Client Outcomes Team, providing support across Ao V, Consumer Duty, APR, and wider product governance initiatives as priorities evolve.
- Present analysis, findings and recommendations to governance committees and senior stakeholders, providing constructive challenge where appropriate.
- Act as a trusted partner to Product, Client Group and Compliance colleagues, helping to embed good client outcomes into business decision-making.
- Continuous improvement
- Support the ongoing evolution of Jupiter's client outcomes and product governance framework in response to regulatory developments and business priorities.
- Identify opportunities to improve methodologies, governance processes, reporting and operational efficiency across the Client Outcomes function.
- Desired Skills / Experience
- Substantial experience within asset management in Product, Product Governance, Client Outcomes or a related function.
- A strong understanding of pooled fund structures, product governance principles and the UK regulatory framework, including Consumer Duty and Assessment of Value.
- Experience supporting product development, product lifecycle management or governance activities.
- Strong analytical skills, a keen eye for detail combined with experience preparing papers for senior management or governance committees.
- Focus on delivery with attention to detail while understanding the bigger picture of what we are trying to.
- Proven ability to manage multiple priorities across a broad range of initiatives.
- Having an agile mindset which strives in a fast-paced environment and can work to tight deadlines.
- Thriving in a team environment.
- Additional Role Details
- This role is subject to the Conduct Rules set by the FCA.
We encourage candidates who are diverse and inclusive but may not meet every requirement to apply; we may still consider you for this role.
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Client Outcomes Manager (Product Governance) - 12 month FTC employer: Jupiter Asset Management
Jupiter is an exceptional employer, offering a vibrant and supportive work culture in the heart of London. With a focus on employee well-being, our office features ample natural light, recreational facilities, and a hybrid working model that promotes a healthy work/life balance. We are committed to fostering professional growth through collaborative opportunities within our Internal Audit team, making it an ideal environment for those seeking meaningful and rewarding careers in investment management.
StudySmarter Expert Advice🤫
We think this is how you could land Client Outcomes Manager (Product Governance) - 12 month FTC
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
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We think you need these skills to ace Client Outcomes Manager (Product Governance) - 12 month FTC
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Jupiter Asset Management.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Jupiter Asset Management's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Jupiter Asset Management
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Jupiter Asset Management.
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Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Jupiter Asset Management will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Jupiter Asset Management employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
