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- Tasks: Be the friendly voice for clients, providing updates and support via phone and email.
- Company: Join Juno, a modern law firm transforming the home buying experience.
- Benefits: Opportunities for career growth, supportive team, and a dynamic work environment.
- Why this job: Make a real difference in clients' lives while working in a fast-paced, innovative setting.
- Qualifications: Recent experience in estate agency or residential conveyancing is a must.
- Other info: Promote from within culture with potential roles like Paralegal and Workflow Developer.
The predicted salary is between 28800 - 48000 £ per year.
We’re looking for a motivated and focused person with recent experience (i.e. last 12 months) either working in an estate agency or legal experience in residential conveyancing to join our fast-growing law firm. Juno is a law firm for the digital age, on a mission to transform the experience of buying and selling a home. We make conveyancing simpler, clearer and faster.
We’re growing fast, and we’re looking for Legal Assistants / Client Support Analysts to join our enthusiastic and empathetic team. People who’ve done this job in the past have been promoted to other roles within Juno – Paralegal, Partnerships Associate and Workflow Developer.
Juno is a modern law firm specialising in residential conveyancing and operating throughout England and Wales. We complete thousands of sale, purchase and remortgage transactions each year, and we’re trusted with panel membership by 80+ mortgage lenders. We’re rated as one of the best conveyancing firms in the UK by our clients (4.9/5 on Trustpilot) and estate agents and brokers frequently tell us how much they enjoy working with us.
We’ve built our own software in-house. Clients can do all their conveyancing online, and always know what’s going on. And we’ve optimised the process to complete transactions 50% faster than the average law firm.
About the role: You’ll be the first point of contact on either phones or emails for the day, providing updates and answering questions to ensure everyone has a great experience of Juno. For more complex matters you’ll be working directly with our legal teams.
Legal Assistant / Client Support Analyst in London employer: Juno
Contact Detail:
Juno Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Assistant / Client Support Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and estate agency sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Juno and understanding their mission. Show us that you’re not just another candidate, but someone who genuinely wants to be part of our journey to transform conveyancing.
✨Tip Number 3
Practice your communication skills! As a Legal Assistant / Client Support Analyst, you’ll be the first point of contact. Make sure you can articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Juno.
We think you need these skills to ace Legal Assistant / Client Support Analyst in London
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your recent experience in estate agency or residential conveyancing. We want to see how your background aligns with our mission to make conveyancing simpler and faster.
Be Personable: Since you'll be the first point of contact for clients, let your personality shine through! Use a friendly tone in your application to show us you’re enthusiastic and empathetic, just like our team.
Tailor Your Application: Don’t just send a generic application. Tailor it to Juno by mentioning specific aspects of our firm that resonate with you. This shows us you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Juno!
How to prepare for a job interview at Juno
✨Know Your Stuff
Make sure you brush up on your knowledge of residential conveyancing and the specific processes involved. Familiarise yourself with Juno's mission to simplify and speed up the conveyancing process, as well as their unique software. This will show that you're genuinely interested in the role and understand what makes Juno stand out.
✨Showcase Your Experience
Be ready to discuss your recent experience in either an estate agency or legal setting. Prepare specific examples of how you've handled client queries or supported legal processes. Highlight any achievements or challenges you've overcome, as this will demonstrate your capability and readiness for the role.
✨Emphasise Communication Skills
As a Legal Assistant / Client Support Analyst, you'll be the first point of contact for clients. Practice articulating your thoughts clearly and concisely. Think about how you can convey complex information in a simple way, and be prepared to discuss how you've successfully communicated with clients in the past.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. This could be about Juno's approach to client support, the team culture, or opportunities for growth within the company. Asking questions shows your enthusiasm for the role and helps you gauge if Juno is the right fit for you.