Legal Assistant / Client Support Analyst
Legal Assistant / Client Support Analyst

Legal Assistant / Client Support Analyst

Full-Time 28800 - 43200 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Be the first point of contact, providing updates and answering queries for clients.
  • Company: Join Juno, a modern law firm transforming the home buying experience.
  • Benefits: Enjoy flexible working hours, competitive salary, and a supportive team environment.
  • Why this job: Make a real impact in a fast-growing firm with opportunities for career advancement.
  • Qualifications: Recent experience in estate agency or residential conveyancing is preferred but not essential.
  • Other info: Work from home with a focus on work-life balance and personal commitments.

The predicted salary is between 28800 - 43200 £ per year.

We’re looking for a motivated and focused person with recent experience (i.e. last 12 months) either working in an estate agency or legal experience in residential conveyancing to join our fast-growing law firm. Juno is a law firm for the digital age. We’re on a mission to transform the experience of buying and selling a home. We make conveyancing simpler, clearer and faster.

About the role:

  • You’ll be the first point of contact on either phones or emails for the day, providing updates and answering questions to ensure everyone has a great experience of Juno.
  • For more complex matters you’ll be working directly with our legal teams to transfer calls internally, take messages or escape complex emails.
  • You’ll help to progress cases by chasing clients, other law firms and third parties for outstanding documents and information.
  • You’ll be uploading legal documents and information to our system.

This is predominantly a work-from-home role with normal full time working hours between 9am-6pm, Monday to Friday.

Flexible working:

  • More than 60% of people at Juno have flexible working hours, and 30% work part-time (typically four days a week).
  • At Juno, we believe in a healthy work–life balance. Our flexible working patterns help make room for life’s commitments whilst keeping the team running smoothly.
  • In exchange we expect our people to treat their home working the same as if they were in an office — with dedication, concentration and minimum distractions during working hours.
  • We expect childcare to be in place for all working hours in the same way it would be if you worked in an office.
  • Each person’s needs are unique, and we aim to build teams with a mixture of working patterns which are mutually supportive.

Legal Assistant / Client Support Analyst employer: Juno

Juno is an innovative law firm that prioritises a healthy work-life balance and offers flexible working arrangements, making it an excellent employer for those seeking meaningful employment in the legal sector. With a strong focus on employee growth, many team members have successfully transitioned into advanced roles such as Paralegal or Workflow Developer. Our commitment to modernising conveyancing ensures a dynamic work environment where you can thrive while contributing to a mission that simplifies the home buying and selling process.
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Contact Detail:

Juno Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Legal Assistant / Client Support Analyst

✨Tip Number 1

Network like a pro! Reach out to your connections in the legal or estate agency sectors. A friendly chat can lead to opportunities that aren’t even advertised yet. Don’t be shy; people love to help!

✨Tip Number 2

Prepare for those interviews! Research Juno and understand our mission to make conveyancing simpler and faster. Tailor your answers to show how you can contribute to our enthusiastic team. Practice makes perfect!

✨Tip Number 3

Show off your skills! If you’ve got experience in residential conveyancing or client support, highlight it during conversations. Use specific examples of how you’ve made processes smoother or helped clients feel at ease.

✨Tip Number 4

Apply through our website! It’s the best way to get noticed. Make sure your application reflects your passion for transforming the home buying experience. We’re excited to see what you bring to the table!

We think you need these skills to ace Legal Assistant / Client Support Analyst

Client Communication
Residential Conveyancing Knowledge
Attention to Detail
Document Management
Case Progression
Problem-Solving Skills
Team Collaboration
Time Management
Adaptability
Empathy
Technical Proficiency in Software
Organisational Skills
Customer Service Orientation

Some tips for your application 🫡

Show Your Experience: Make sure to highlight any recent experience you have in estate agency or residential conveyancing. We want to see how your background aligns with our mission to make conveyancing simpler and faster!

Be Personable: Since you'll be the first point of contact for clients, let your personality shine through! Use a friendly tone in your application to show us that you’re enthusiastic and empathetic, just like our team.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the role. We love seeing candidates who take the extra step!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Juno!

How to prepare for a job interview at Juno

✨Know Your Stuff

Make sure you brush up on the basics of residential conveyancing and the role of a Legal Assistant. Familiarise yourself with common terms and processes, as well as Juno's mission to simplify conveyancing. This will show that you're genuinely interested and ready to hit the ground running.

✨Showcase Your Experience

Be prepared to discuss your recent experience in an estate agency or any legal roles you've held. Highlight specific examples where you've provided excellent client support or managed complex communications. This will demonstrate your ability to thrive in a fast-paced environment like Juno.

✨Emphasise Your Communication Skills

Since you'll be the first point of contact for clients, it's crucial to showcase your communication skills. Practice articulating how you would handle various client queries and ensure you convey empathy and clarity in your responses. This will help you stand out as a candidate who can enhance the client experience.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of your interview. Inquire about Juno's approach to team collaboration or how they support career progression within the firm. This shows that you're not only interested in the role but also in being part of their growing team.

Legal Assistant / Client Support Analyst
Juno

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