At a Glance
- Tasks: Lead a vibrant team in delivering exceptional dining experiences at Juno.
- Company: Join Incipio Group, a diverse and inclusive hospitality leader.
- Benefits: Enjoy health insurance, gym discounts, bonus potential, and exciting career growth.
- Other info: Embrace a culture of inclusivity and continuous development.
- Why this job: Be part of a dynamic restaurant that blends fun with refined dining.
- Qualifications: Experience in high-volume restaurants and a passion for outstanding hospitality.
The predicted salary is between 35000 - 45000 £ per year.
Incipio Group are seeking an outstanding Deputy General Manager with a love for diverse dining experiences in stunning surroundings. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce‑led cooking, Juno’s hospitality will be warm, generous and effortlessly stylish. It’s a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pizza, and a confident drinks menu anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre‑theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration.
The Role
As Deputy General Manager, you’ll be key to the running and success of Juno. Our Deputy General Managers are pro‑active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team.
We Expect You To
- Have experience in high volume restaurants, understanding how to manage a dining room from table turns to elevated guest experience.
- Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion.
- Lead joyous, guest focused, shifts – managing everything from atmosphere to standards.
- Empower your team to develop through the career pathway, giving clear and example lead feedback.
- Obsess over service standards – delivering nothing short of excellence.
- Coach, mentor, and inspire – with a big heart and a focus on people development.
- Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success.
- Ensure safety – of your guests, your team, and your venue at all times.
- Maintain compliance – actively promote completion of online training, daily/ weekly checks and best practices.
- Adapt and evolve – embrace challenges and thrive in a changing environment.
- Communicate with impact – clearly, effectively, and with intention.
- Be an effective leader who is approachable, honest and supportive in driving the business forward.
Who You’ll Be
- A proven leader with experience in high volume restaurants.
- Energy, passion, and resilience – you lead by example and thrive under pressure.
- A structured mindset – setting clear expectations and empowering your team.
- Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success.
- Engaged in wider Incipio culture, living and breathing our values.
- Curiosity and courage – always questioning, improving, and innovating.
- Knowledge of Italian culture, dining and wine.
Benefits & Best Bits
- Vitality Package: Dental, Optical and Health insurance.
- Gym membership discounts + other rewards.
- Bonus potential based on your KPI performance.
- Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio.
- Hugely exciting career development, with opportunities to grow and expand in this role as the business grows.
- Bonus capacity paid annually.
- Company awards and events.
- Sickness & Compassionate Pay.
- Incentive trips (Think Wine trips to Portugal and Ski Trips to France).
- Enhanced Maternity, Paternity and Adoption leave.
- Incipio FC + Seasonal Socials.
- 50% discount for food and drink in all our venues.
- Length in service; earn additional holiday after 2 years continuous service.
Incipio & Inclusivity
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Deputy General Manager employer: Juno
At Incipio Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and inclusivity. As the Deputy General Manager at Juno, you will thrive in a dynamic environment that values your leadership and creativity, with ample opportunities for career development and a comprehensive benefits package including health insurance, bonus potential, and exciting incentive trips. Join us in creating memorable dining experiences in the heart of West London, where your passion for hospitality will be nurtured and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Juno. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Juno
Don't be shy about reaching out to Juno directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Juno and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Juno
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
