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For Companies At a Glance
- Tasks: Be the first point of contact, providing updates and answering queries for clients.
- Company: Join Juno, a modern law firm transforming home buying and selling experiences.
- Benefits: Work from home, competitive salary, and opportunities for career advancement.
- Why this job: Kickstart your legal career in a dynamic firm that's changing the game.
- Qualifications: No law degree needed; just a passion for helping others and great communication skills.
- Other info: Fast-paced environment with potential for promotions to roles like Paralegal or Workflow Developer.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for a motivated and focused person to join our fast-growing law firm. Juno is a law firm for the digital age. We’re on a mission to transform the experience of buying and selling a home. We make conveyancing simpler, clearer and faster.
We’re growing fast, and we’re looking for Client Support Analysts to join our enthusiastic and empathetic team. People who’ve done this job in the past have been promoted to other roles within Juno – Paralegal, Partnerships Associate and Workflow Developer.
Juno is a modern law firm specialising in residential conveyancing and operating throughout England and Wales. We complete thousands of sale, purchase and remortgage transactions each year, and we’re trusted with panel membership by 80+ mortgage lenders. We’re rated as one of the best conveyancing firms in the UK by our clients (4.9/5 on Trustpilot) and estate agents and brokers frequently tell us how much they enjoy working with us.
We’ve built our own software in-house. Clients can do all their conveyancing online, and always know what’s going on. And we’ve optimised the process to complete transactions 50% faster than the average law firm.
About the role
You’ll be the first point of contact on either phones or emails for the day, providing updates and answering questions to ensure everyone has a great experience of Juno. For more complex matters you’ll be working directly with our legal teams to transfer calls internally, take messages or escalate complex emails. You’ll help to progress cases by chasing clients, other law firms and third parties for outstanding documents and information. You’ll be uploading legal documents and information to our system.
You don’t need a law degree or experience at a law firm but it’s a bonus. This is predominantly a work-from-home role with normal full time working hours between 9am-6pm, Monday to Friday.
We’re looking for people who want to start a legal career at a law firm that’s doing things differently.
We’d love to tell you more about what’s on offer, and answer any questions you have about working at Juno.
Legal Assistant / Client Support Analyst employer: Juno Property Lawyers Limited
Contact Detail:
Juno Property Lawyers Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Assistant / Client Support Analyst
✨Tip Number 1
Get to know Juno and its mission! Research the firm’s values and how they’re transforming conveyancing. This will help you tailor your conversations and show that you’re genuinely interested in being part of their dynamic team.
✨Tip Number 2
Practice your communication skills! As a Client Support Analyst, you’ll be the first point of contact. Role-play with friends or family to get comfortable answering questions and providing updates clearly and confidently.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the firm and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After applying, send a friendly email to express your enthusiasm for the role. It shows initiative and keeps you on their radar. Remember, we’re all about making connections at StudySmarter!
We think you need these skills to ace Legal Assistant / Client Support Analyst
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure it reflects your enthusiasm for the role and highlights why you’re a great fit for Juno. Use specific examples from your experience that show how you can contribute to our mission of making conveyancing simpler and faster.
Tailor Your CV: Don’t just send out the same CV for every application. Tailor it to highlight relevant skills and experiences that align with the Client Support Analyst role. We want to see how your background can help us transform the home buying and selling experience!
Show Your Personality: We’re all about being enthusiastic and empathetic at Juno. Let your personality shine through in your application! Whether it’s in your cover letter or CV, a touch of your unique character can make a big difference.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our dynamic team at Juno!
How to prepare for a job interview at Juno Property Lawyers Limited
✨Know Your Stuff
Before the interview, make sure you understand Juno's mission and how they’re transforming the conveyancing process. Familiarise yourself with their services and recent achievements. This will show your genuine interest in the firm and help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Client Support Analyst, communication is key. Prepare examples of how you've effectively communicated in past roles, whether it was resolving client issues or collaborating with a team. Practising clear and concise responses will also help you shine during the interview.
✨Demonstrate Empathy and Enthusiasm
Juno values an empathetic approach to client support. Think of instances where you’ve gone above and beyond for someone else. Showing that you care about providing a great experience will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This not only shows your interest but also helps you determine if Juno is the right fit for you. Questions about career progression or team dynamics can be particularly impactful.
