Head of Technology in London

Location: London - Hybrid

Working Pattern: One day per week in central London (+ ad-hoc days as required). This company is a remote-first business, so travel costs will be reimbursed.

Salary: Circa £90,000 + bonus + excellent benefits

Start Date: ASAP

Company Overview

I am extremely proud to be partnering with a forward-thinking B2C insurance group that is scaling quickly and putting technology at the heart of its growth. This small but growing business operates with high-volume B2C insurance products, so experience within Insurance, InsurTech, or FinTech, with high volume B2C platforms, is essential.

Role Overview

As the Head of Technology, you will lead a small IT function in a hands-on capacity, working closely with the IT Manager and the wider team. You will quickly establish a positive working relationship with key vendors, and work closely with their dedicated external team who are responsible for developing B2C customer platforms and internal solutions, to ensure new ideas and innovations are delivered effectively whilst maintaining BAU. You will be part of the senior leadership team and will be a key voice within the business, supporting the wider objectives with an IT strategy that aligns to both short-term and long-term goals. Reporting to the COO, you will be confident in bringing new ideas and technologies into view, making suggestions where appropriate to continuously improve the business operations and customer experience. This role is part strategic, part hands-on — ideal for someone who thrives in agile, fast-paced environments, who can communicate clearly and confidently at all levels of the business. You will attend senior leadership team meetings once a week in London and will attend other London based team days as required. You will be comfortable discussing strategy and innovation with the SLT one day, then delving into the tech with the IT team and third parties the next.

Key Responsibilities

• Develop and own the technology strategy aligned to business goals.
• Continuously consider and suggest new ideas and technologies that could improve operations and customer experience.
• Work closely with key vendors and their dedicated team to ensure reliability and optimisation of B2C platforms and internal IT solutions.
• Manage third party integrations.
• Lead, mentor, and develop a small but high-performing IT team.
• Oversee IT operations, infrastructure, and cyber security.
• Deliver digital transformation and change programmes.
• Ensure compliance with GDPR, ISO27001, SOC2 and other frameworks.
• Support business-wide change initiatives and continuous improvement.

Requirements

• IT leadership within a B2C Insurance, FinTech, or InsurTech environment, with high customer volumes and B2C platform experience.
• Strong technical foundation in IT, software development & cyber security.
• Proven track record of delivering strategic IT projects.
• Excellent vendor management skills and the ability to work closely with and monitor external teams.
• Familiarity with compliance frameworks and risk management.
• Comfortable working in a hybrid strategic and hands-on capacity.
• Must live within a comfortable commute of central London.

Benefits

• Performance-based bonus scheme
• Annual Travel Insurance
• Private Medical Insurance
• Permanent Health Insurance (income protection)
• Life Cover (death in service)
• Nomad Policy – work abroad for up to 4 weeks a year
• Flexible remote working
• 25 days annual leave (+1 extra day per year of service, up to 30 days)
• Enhanced family leave – maternity, adoption and paternity
• Monthly Team Connect meetings
• Team socials + birthday and Christmas gifts
• Qualification bonus for insurance-related learning
• Family and friends discount on insurance products

If you’re a strategic IT leader from within Insurance, InsurTech, or FinTech, with exposure to high-volume B2C environments and a passion for keeping close to new tech and innovations, we’d love to hear from you. Apply now or get in touch for a confidential conversation.