At a Glance
- Tasks: Support and enhance Infor M3 CloudSuite, driving efficiency and process improvements.
- Company: Leading global FMCG brand committed to innovation and operational excellence.
- Benefits: Highly competitive salary, training opportunities, and hybrid working model.
- Other info: Join a stable company with long-term career growth and exciting IT transformation projects.
- Why this job: Make a real impact in a growing business while developing your ERP expertise.
- Qualifications: Hands-on Infor M3 experience and strong understanding of ERP processes.
The predicted salary is between 50000 - 65000 £ per year.
Location: Essex, UK (full working rights required)
Working Pattern: Between 3–5 days on-site weekly
Start Date: ASAP
Sector: Global FMCG / manufacturing business and market leader
If you’re an Infor M3 CloudSuite expert who understands how the system really runs a business — not just how to support it — this is a role where you can genuinely make an impact within a global FMCG brand.
Company Overview
My client is a well-established FMCG/manufacturing organisation experiencing significant growth and modernisation across their IT and business systems landscape. With a strong commitment to operational excellence, innovation, and continuous improvement, they are investing in maximising their ERP and business applications to improve efficiency, insights, and business performance.
Role Overview
You’ll operate across Infor M3 CloudSuite and the wider Infor OS ecosystem (ION / Ming.le / Workspaces), supporting both day-to-day operations and continuous improvement initiatives. You will work across and take a lead in:
- End-to-End M3 Business Flows
- Procure-to-Pay (P2P) – purchasing, supplier management, invoice matching
- Warehousing & Inventory (MMS) – stock, movements, replenishment
- Finance & Costing (GL/AP/AR/CAS)
Core M3 Modules
- MMS (Materials & Inventory Management)
- PPS (Production Planning & Scheduling)
- Finance (GL / AP / AR / Fixed Assets)
- Cost Accounting (CAS)
- Planning (MRP / MPS)
Platform & Integration Layer
- H5 Client & M3 Workspaces (user experience & role-based optimisation)
Key Responsibilities
You’ll be responsible for supporting, enhancing, and evolving the M3 platform, acting as the bridge between business process and system capability.
Support & Stability
- Own 1st–3rd line support across M3 and integrated applications
- Troubleshoot issues across modules and transactional flows within BE
- Perform root cause analysis and eliminate repeat issues
- Monitor system performance and proactively identify risks
- Manage integrations, suppliers, and escalations where needed
- Identify opportunities to optimise configuration, workflows, and transactional processing
- Reduce reliance on manual workarounds, spreadsheets, and shadow systems
- Improve utilisation of standard M3 functionality vs customisation
- Map “as-is” vs “to-be” processes, aligning business needs with M3 capability
- Drive automation and efficiency across core business flows
Change, Projects & Enhancements
- Lead M3 upgrades, enhancements, and implementation activity
- Own testing, release coordination, and change control
- Evaluate new tools, features, and improvements across Infor OS and M3
- Contribute to the roadmap for ERP and applications transformation
- Support users across the H5 interface and M3 Workspaces
- Deliver training, documentation, and guidance
- Act as a trusted advisor to stakeholders across manufacturing, supply chain, and finance
- Help teams understand where process changes beat system customisation
What You Will Bring to the Role
- Strong hands‑on Infor M3 CloudSuite experience (support + functional understanding)
- Experience across core modules (MMS, PPS, Finance, Sales, Planning)
- Deep understanding of end-to-end ERP process flows (O2C, P2P, MRP, Manufacturing)
- Experience working with Infor OS / ION integrations (or similar middleware)
- Solid understanding of master data, transactional integrity, and process design
- Ability to translate business problems into M3 solutions (and vice versa)
- Strong stakeholder skills — able to influence without overcomplicating
Nice to have
- Exposure to Birst / Power BI reporting
- Experience in FMCG or manufacturing environments
- Familiarity with ITIL / Agile / continuous improvement frameworks
Highly competitive salary - DOE
Opportunities for training and professional development
Hybrid - between 3 and 5 days per week in the Essex office depending on projects, meetings, etc.
Involvement in major IT transformation and modernisation initiatives
Stable, growing business with long‑term career opportunities
Apply Now
If you’re an Infor M3 professional who enjoys solving problems, improving processes, and making ERP systems actually work for the business, and you're looking for a new opportunity in the Essex area, then we’d love to hear from you.
Infor M3 ERP Specialist in Chelmsford employer: Juno People Solutions
Join a leading global FMCG and manufacturing organisation in Essex, where your expertise as an Infor M3 ERP Specialist will directly contribute to significant IT transformation and operational excellence. With a strong focus on employee growth, you will benefit from a hybrid working model, competitive salary, and opportunities for professional development within a stable and innovative environment that values your input and fosters continuous improvement.
