At a Glance
- Tasks: Lead a vibrant team in delivering exceptional dining experiences at Juno.
- Company: Join Incipio Group, a diverse and inclusive hospitality leader.
- Benefits: Enjoy health insurance, gym discounts, bonus potential, and exciting career growth.
- Other info: Embrace a culture of inclusivity and celebrate individuality in the workplace.
- Why this job: Be part of a dynamic restaurant that blends fun with refined dining.
- Qualifications: Experience in high-volume restaurants and a passion for outstanding service.
The predicted salary is between 30000 - 40000 £ per year.
Incipio Group are seeking an outstanding Deputy General Manager with a love for diverse dining experiences in stunning surroundings. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno’s hospitality will be warm, generous and effortlessly stylish. It’s a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pasta, and a confident drinks programme anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration.
As Deputy General Manager, you’ll be key to the running and success of Juno. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team.
We Expect You To
- Have experience in high volume restaurants, understanding how to manage a dining room from table turns to elevated guest experience.
- Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion.
- Lead joyous, guest focused, shifts – managing everything from atmosphere to standards.
- Empower your team to develop through the career pathway, giving clear and example lead feedback.
- Obsess over service standards – delivering nothing short of excellence.
- Coach, mentor, and inspire – with a big heart and a focus on people development.
- Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success.
- Ensure safety – of your guests, your team, and your venue at all times.
- Maintain compliance – actively promote completion of online training, daily/ weekly checks and best practices.
- Adapt and evolve – embrace challenges and thrive in a changing environment.
- Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up.
- Be an effective leader who is approachable, honest and supportive in driving the business forward.
Who You’ll Be
- A proven leader with experience in high volume restaurants.
- Energy, passion, and resilience – you lead by example and thrive under pressure.
- A structured mindset – setting clear expectations and empowering your team.
- Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success.
- Engaged in wider Incipio culture, living and breathing our values.
- Curiosity and courage – always questioning, improving, and innovating.
- Knowledge of Italian culture, dining and wine.
Benefits & Best Bits
- Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards.
- Bonus potential based on your KPI performance.
- Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio.
- Hugely exciting career development, with opportunities to grow and expand in this role as the business grows.
- Bonus capacity paid annually.
- Company awards and events.
- Sickness & Compassionate Pay.
- Incentive trips (Think Wine trips to Portugal and Ski Trips to France).
- Enhanced Maternity, Paternity and Adoption leave.
- Incipio FC + Seasonal Socials.
- 50% discount for food and drink in all our venues.
- Length in service; earn additional holiday after 2 years continuous service.
Incipio & Inclusivity
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Deputy General Manager employer: Juno FOH
Incipio Group is an exceptional employer, offering a vibrant work culture that celebrates individuality and inclusivity. As the Deputy General Manager at Juno, you will thrive in a dynamic environment that prioritises outstanding hospitality and employee development, with access to comprehensive benefits including health insurance, career growth opportunities, and exciting incentive trips. Join us in creating memorable dining experiences in the heart of West London, where your passion for people and service excellence will be truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Get to know the venue! Before your interview, visit Juno and soak in the atmosphere. Chat with staff if you can, and get a feel for the vibe. This will help you tailor your conversation and show that you're genuinely interested.
✨Tip Number 2
Prepare some killer questions! Think about what you want to know about the team dynamics or the restaurant's vision. Asking insightful questions shows you're engaged and ready to contribute to the success of Juno.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've empowered your team in the past. Highlighting your coaching and mentoring experiences will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation. It’s a simple way to keep the conversation going and remind them of your enthusiasm for the role.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for diverse dining experiences shine through. We want to see your enthusiasm for hospitality and how you can bring that joy to Juno!
Tailor Your Experience:Make sure to highlight your experience in high-volume restaurants. We’re looking for someone who understands the ins and outs of managing a busy dining room, so be specific about your achievements and how they relate to our needs.
Communicate Clearly:Your written application should reflect your communication skills. Be clear and concise, and don’t forget to show us how you can engage with your team and guests effectively. We value impactful communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Juno!
How to prepare for a job interview at Juno FOH
✨Know Your Venue
Before the interview, make sure you research Juno and its unique dining experience. Familiarise yourself with their menu, the concept of produce-led cooking, and the atmosphere they aim to create. This will show your genuine interest and help you connect your experience to their vision.
✨Showcase Your Leadership Style
As a Deputy General Manager, your leadership skills are crucial. Prepare examples of how you've empowered your team in previous roles, focusing on coaching and mentoring. Highlight specific instances where your leadership led to improved service standards or guest experiences.
✨Demonstrate Your Passion for Hospitality
Express your love for the hospitality industry and share what drives you to deliver outstanding guest experiences. Discuss any innovative ideas you've implemented in past roles that enhanced customer satisfaction or increased revenue, aligning with Juno's focus on joy and excellence.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about the challenges Juno faces in maintaining high service standards or how they foster team development. This not only shows your interest but also your proactive approach to understanding the business.
