Apprenticeship Operations Manager - West Midlands - Remote in London
Apprenticeship Operations Manager - West Midlands - Remote

Apprenticeship Operations Manager - West Midlands - Remote in London

London Apprenticeship 30000 - 50000 £ / year (est.) No home office possible
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Juniper Training

At a Glance

  • Tasks: Lead and develop apprenticeship programmes, ensuring high-quality delivery and excellent outcomes.
  • Company: Join Juniper, a forward-thinking organisation committed to diversity and inclusion.
  • Benefits: Enjoy 25 days holiday, early finishes, and perks like an electric car scheme.
  • Why this job: Make a real impact on apprentices' lives while growing your career in a supportive environment.
  • Qualifications: Experience in managing apprenticeship provision and strong stakeholder engagement skills.
  • Other info: Dynamic role with opportunities for professional development and a focus on continuous improvement.

The predicted salary is between 30000 - 50000 £ per year.

Salary: £35,000 – £50,000 per year depending on experience

Bonus: Performance / profit-related bonus

Job type: Full-time, permanent

Reporting to: Director of Apprenticeships

DBS: Enhanced

Location: Multi-site (travel required). Must be located within an hour of Wolverhampton.

The role:

We’re looking for an experienced Apprenticeship Manager to lead and develop our apprenticeship provision, ensuring strong performance, high-quality delivery, and excellent outcomes for apprentices and employers. You’ll manage and motivate an established delivery team, oversee quality and compliance, and ensure apprenticeship programmes meet both funding and assessment requirements. This is a key role with real influence on performance, growth, and learner experience.

What you’ll be doing:

  • Lead and manage apprenticeship delivery to meet or exceed performance, quality, and financial targets
  • Ensure Apprenticeship Accountability Framework measures are achieved
  • Performance-manage the apprenticeship delivery team, driving continuous improvement
  • Oversee assessment and programme delivery, ensuring accurate use of MI and learner data
  • Develop flexible delivery models that meet employer needs and apprenticeship standards
  • Liaise with End Point Assessment Organisations to ensure readiness and compliance
  • Build strong relationships with levy and non-levy employers to maximise apprenticeship uptake
  • Support business development by raising Juniper’s profile and building external partnerships
  • Ensure a minimum Ofsted Grade 2 learning experience for all apprentices
  • Maintain compliance with DfE funding rules, awarding body requirements, and internal policies

What we’re looking for:

Essential:

  • Proven experience managing apprenticeship provision at operational and strategic level
  • Strong knowledge of apprenticeship funding, reforms, accountability framework, and compliance
  • Experience of performance-managing teams to targets
  • Strong stakeholder and employer engagement experience

Desirable:

  • Experience using PICS, Smart Assessor, and BKSB
  • Relevant Health & Safety qualification

Skills & attributes:

  • Confident leader with strong people management skills
  • Target-driven and quality-focused
  • Excellent communication and relationship management skills
  • Highly organised, motivated, and solution-focused
  • Able to work under pressure and meet deadlines

Perks & Benefits – Because You Deserve It!

  • 25 days holiday, increasing to 30 with service
  • Buy & sell annual leave
  • Earn an extra week of leave just by exercising!
  • Paid mileage (35p per mile, above normal work mileage)
  • Employee Assistance Program (EAP)
  • Long service & special recognition awards
  • Juniper Lottery & Dragons’ Den competitions
  • PRIDE monthly celebrations
  • Early Finish Fridays (2:30pm!)
  • Christmas Savings Club
  • Eyecare reimbursement
  • Cycle to Work Scheme
  • Electric Car Scheme (after 5 years’ service)
  • Critical Illness Cover (after 5 years’ service)
  • Corporate events throughout the year!

Diversity & Inclusion Matters:

At Juniper, we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive learning environment where everyone feels valued, respected, and supported. As an equal opportunity employer, we welcome applications from all backgrounds and provide a work environment free from discrimination. We actively encourage candidates from underrepresented groups to apply.

At Juniper, we are committed to safer recruitment practices to ensure the safety and well-being of our students and staff. We carefully scrutinize all applications, thoroughly checking employment history and references to identify any gaps or inconsistencies. Where appropriate, we conduct enhanced Disclosure and Barring Service (DBS) checks to ensure candidates meet our high standards of integrity and suitability for the role. Our approach reflects our dedication to creating a safe, supportive, and secure environment for everyone within our organisation. Candidates who are potentially selected for interview will be required to complete an application form to ensure we obtain consistent information in line with safer recruitment requirements.

If you require any accommodations during the application process, please let us know, and we will do our best to provide assistance. Join us in building a workplace that champions diversity, equity, and inclusion for all.

Apprenticeship Operations Manager - West Midlands - Remote in London employer: Juniper Training

At Juniper, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With competitive salaries, generous holiday allowances, and unique perks like Early Finish Fridays and a Cycle to Work Scheme, we empower our Apprenticeship Operations Manager to thrive in a dynamic environment while making a meaningful impact on learners and employers alike. Join us in the West Midlands, where your contributions will be valued, and your career can flourish.
Juniper Training

Contact Detail:

Juniper Training Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprenticeship Operations Manager - West Midlands - Remote in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you directly to a hiring manager.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their values and goals. This will help you stand out as a candidate who truly gets what they're about.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. The more comfortable you are speaking about your skills and experiences, the more confident you'll feel during the real deal.

✨Tip Number 4

Don't forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Apprenticeship Operations Manager - West Midlands - Remote in London

Apprenticeship Management
Performance Management
Quality Assurance
Compliance Knowledge
Stakeholder Engagement
Team Leadership
Data Management
Relationship Building
Health & Safety Knowledge
Organisational Skills
Communication Skills
Problem-Solving Skills
Target-Driven Approach
Motivational Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Apprenticeship Operations Manager role. Highlight your experience in managing apprenticeship provisions and any relevant achievements that align with the job description.

Showcase Your Leadership Skills: We want to see how you’ve led teams and driven performance in previous roles. Share specific examples of how you've motivated your team and achieved targets, as this is key for us in this position.

Be Clear on Compliance Knowledge: Since compliance is a big part of the role, make sure to mention your understanding of apprenticeship funding and accountability frameworks. This will show us that you’re well-prepared for the responsibilities ahead.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Juniper Training

✨Know Your Stuff

Make sure you brush up on your knowledge of apprenticeship funding, reforms, and compliance. Familiarise yourself with the Apprenticeship Accountability Framework and be ready to discuss how you've successfully managed teams to meet targets in the past.

✨Showcase Your Leadership Skills

Prepare examples that highlight your experience in leading and motivating teams. Think about specific situations where you drove continuous improvement or enhanced performance, and be ready to share these stories during the interview.

✨Build Relationships

Since stakeholder engagement is key, come prepared with ideas on how you would build strong relationships with both levy and non-levy employers. Discuss any previous experiences where you successfully maximised apprenticeship uptake through effective communication.

✨Be Solution-Focused

Demonstrate your ability to work under pressure by sharing examples of how you've tackled challenges in the past. Highlight your organisational skills and how you’ve developed flexible delivery models that meet employer needs while ensuring compliance with standards.

Apprenticeship Operations Manager - West Midlands - Remote in London
Juniper Training
Location: London
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