Apprenticeship Operations Manager - West Midlands - Remote
Apprenticeship Operations Manager - West Midlands - Remote

Apprenticeship Operations Manager - West Midlands - Remote

Full-Time 28000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead and develop apprenticeship programmes, ensuring high-quality delivery and excellent outcomes.
  • Company: Join Juniper, a forward-thinking organisation committed to diversity and inclusion.
  • Benefits: Enjoy 25 days holiday, early finishes, and unique perks like a cycle to work scheme.
  • Why this job: Make a real impact on apprentices' lives while driving performance and growth.
  • Qualifications: Experience in managing apprenticeship provision and strong stakeholder engagement skills.
  • Other info: Dynamic role with opportunities for professional development and a supportive work environment.

The predicted salary is between 28000 - 42000 £ per year.

Salary: £35,000 – £50,000 per year depending on experience

Bonus: Performance / profit-related bonus

Job type: Full-time, permanent

Reporting to: Director of Apprenticeships

DBS: Enhanced

Location: Multi-site (travel required). Must be located within an hour of Wolverhampton.

The role:

We’re looking for an experienced Apprenticeship Manager to lead and develop our apprenticeship provision, ensuring strong performance, high-quality delivery, and excellent outcomes for apprentices and employers. You’ll manage and motivate an established delivery team, oversee quality and compliance, and ensure apprenticeship programmes meet both funding and assessment requirements. This is a key role with real influence on performance, growth, and learner experience.

What you’ll be doing:

  • Lead and manage apprenticeship delivery to meet or exceed performance, quality, and financial targets
  • Ensure Apprenticeship Accountability Framework measures are achieved
  • Performance-manage the apprenticeship delivery team, driving continuous improvement
  • Oversee assessment and programme delivery, ensuring accurate use of MI and learner data
  • Develop flexible delivery models that meet employer needs and apprenticeship standards
  • Liaise with End Point Assessment Organisations to ensure readiness and compliance
  • Build strong relationships with levy and non-levy employers to maximise apprenticeship uptake
  • Support business development by raising Juniper’s profile and building external partnerships
  • Ensure a minimum Ofsted Grade 2 learning experience for all apprentices
  • Maintain compliance with DfE funding rules, awarding body requirements, and internal policies

What we’re looking for:

Essential:

  • Proven experience managing apprenticeship provision at operational and strategic level
  • Strong knowledge of apprenticeship funding, reforms, accountability framework, and compliance
  • Experience of performance-managing teams to targets
  • Strong stakeholder and employer engagement experience

Desirable:

  • Experience using PICS, Smart Assessor, and BKSB
  • Relevant Health & Safety qualification

Skills & attributes:

  • Confident leader with strong people management skills
  • Target-driven and quality-focused
  • Excellent communication and relationship management skills
  • Highly organised, motivated, and solution-focused
  • Able to work under pressure and meet deadlines

Perks & Benefits:

  • 25 days holiday, increasing to 30 with service
  • Buy & sell annual leave
  • Earn an extra week of leave just by exercising!
  • Paid mileage (35p per mile, above normal work mileage)
  • Employee Assistance Program (EAP)
  • Long service & special recognition awards
  • Juniper Lottery & Dragons’ Den competitions
  • PRIDE monthly celebrations
  • Early Finish Fridays (2:30pm!)
  • Christmas Savings Club
  • Eyecare reimbursement
  • Cycle to Work Scheme
  • Electric Car Scheme (after 5 years’ service)
  • Critical Illness Cover (after 5 years’ service)
  • Corporate events throughout the year!

Diversity & Inclusion Matters:

At Juniper, we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive learning environment where everyone feels valued, respected, and supported. As an equal opportunity employer, we welcome applications from all backgrounds and provide a work environment free from discrimination. We actively encourage candidates from underrepresented groups to apply.

At Juniper, we are committed to safer recruitment practices to ensure the safety and well-being of our students and staff. We carefully scrutinize all applications, thoroughly checking employment history and references to identify any gaps or inconsistencies. Where appropriate, we conduct enhanced Disclosure and Barring Service (DBS) checks to ensure candidates meet our high standards of integrity and suitability for the role. Our approach reflects our dedication to creating a safe, supportive, and secure environment for everyone within our organisation.

Candidates who are potentially selected for interview will be required to complete an application form to ensure we obtain consistent information in line with safer recruitment requirements. If you require any accommodations during the application process, please let us know, and we will do our best to provide assistance. Join us in building a workplace that champions diversity, equity, and inclusion for all.

Apprenticeship Operations Manager - West Midlands - Remote employer: Juniper Training

At Juniper, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work culture that prioritises employee growth and well-being. With competitive salaries, generous holiday allowances, and unique perks like early finish Fridays and a Cycle to Work Scheme, we ensure our team feels valued and motivated. Located in the West Midlands, our commitment to diversity and inclusion fosters a collaborative environment where every voice is heard, making it an ideal place for passionate individuals to thrive in their careers.
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Contact Detail:

Juniper Training Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprenticeship Operations Manager - West Midlands - Remote

✨Tip Number 1

Network like a pro! Reach out to your connections in the apprenticeship sector and let them know you're on the hunt for an Apprenticeship Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its apprenticeship programmes. Familiarise yourself with their values, goals, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in making a difference.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the role's requirements. Highlight your knowledge of apprenticeship funding and compliance, and share examples of how you've successfully managed teams to meet performance targets.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!

We think you need these skills to ace Apprenticeship Operations Manager - West Midlands - Remote

Leadership Skills
People Management
Performance Management
Stakeholder Engagement
Apprenticeship Funding Knowledge
Compliance Knowledge
Quality Assurance
Data Management
Communication Skills
Organisational Skills
Problem-Solving Skills
Adaptability
Motivation
Solution-Focused Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Apprenticeship Operations Manager role. Highlight your experience in managing apprenticeship provisions and any relevant achievements that align with the job description.

Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Use it to showcase your leadership skills and your understanding of apprenticeship funding and compliance. Make it personal and engaging!

Showcase Your Achievements: When filling out your application, don’t just list your responsibilities. Instead, focus on your achievements and how you’ve driven performance improvements in previous roles. Numbers and specific examples can really make you stand out!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at Juniper Training

✨Know Your Stuff

Make sure you brush up on your knowledge of apprenticeship funding, reforms, and the Accountability Framework. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about it.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you motivated your team to meet targets or improved performance. This will demonstrate your ability to lead and inspire others.

✨Build Relationships

Since stakeholder engagement is key, be ready to talk about how you've built strong relationships with employers and other stakeholders. Share any strategies you've used to maximise apprenticeship uptake and ensure a positive experience for all parties involved.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the company's approach to continuous improvement or how they measure success in their apprenticeship programmes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Apprenticeship Operations Manager - West Midlands - Remote
Juniper Training
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  • Apprenticeship Operations Manager - West Midlands - Remote

    Full-Time
    28000 - 42000 £ / year (est.)
  • J

    Juniper Training

    50-100
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