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- Tasks: Drive quality improvements in tutor delivery and support staff development across multiple training centres.
- Company: Join Juniper, a company dedicated to inclusive education and staff growth.
- Benefits: Enjoy 25 days holiday, early finishes, and perks like paid mileage and wellness programmes.
- Why this job: Make a real impact on learners' success while developing your coaching and mentoring skills.
- Qualifications: Level 3/A Level in Maths/English and a Level 4 Teaching Qualification required.
- Other info: Dynamic role with travel across the West Midlands and opportunities for career progression.
The predicted salary is between 21600 - 25200 £ per year.
Overview
Quality Improvement Officer – West Midlands
Location: Multi-site role across our training centres (must be willing to travel and based in the West Midlands)
Contract: Part-Time, 3 days per week – 12 Month Contract
Salary: £16,800 – £21,000 (pro-rata, depending on experience – FTE £28,000 – £35,000)
DBS Requirement: Enhanced Disclosure
What You’ll Do
As our Quality Improvement Officer, you’ll be central to driving improvements in tutor and coach delivery. You’ll support staff development, embed high teaching standards, and ensure learners consistently receive engaging, impactful sessions that lead to success.
Key Responsibilities
- Leading initiatives to raise the quality of tutor and coach delivery across all centres
- Carrying out lesson observations and providing constructive feedback to staff
- Coaching, mentoring, and training tutors to develop their teaching practice
- Supporting Centre Leads and Lead Practitioners with staff development strategies
- Tracking staff qualifications and identifying skills gaps/training needs
- Designing resources, lesson plans, and schemes of work to model best practice
- Facilitating student and staff feedback to drive continual improvement
- Promoting safeguarding, British Values, and inclusive education throughout delivery
Essential
- Level 3/A Level in Maths and/or English
- Level 4 Teaching Qualification
- Experience teaching employability, numeracy, and literacy
- Strong understanding of teaching standards and effective delivery practices
- Positive, energetic, and solutions-focused personality
- Excellent communication, organisation, and IT skills
Desirable
- Subject specialism (e.g. Functional Skills)
- Experience in coaching, mentoring, or staff development
- Supervisory or management experience
Additional Info
This role requires regular travel to various Juniper centres, so access to transport is essential.
Perks & Benefits
- 25 days holiday, increasing to 30 with service
- Buy & sell annual leave
- Earn an extra week of leave just by exercising
- Paid mileage (35p per mile, above normal work mileage)
- Employee Assistance Program (EAP)
- Long service & special recognition awards
- Juniper Lottery & Dragons’ Den competitions
- PRIDE monthly celebrations
- Early Finish Fridays (2:30pm)
- Christmas Savings Club
- Eyecare reimbursement
- Cycle to Work Scheme
- Electric Car Scheme (after 5 years’ service)
- Critical Illness Cover (after 5 years’ service)
- Corporate events throughout the year
- Diversity & Inclusion Matters
At Juniper, we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive learning environment where everyone feels valued, respected, and supported.
As an equal opportunity employer, we welcome applications from all backgrounds and provide a work environment free from discrimination. We actively encourage candidates from underrepresented groups to apply.
At Juniper, we are committed to safer recruitment practices to ensure the safety and well-being of our students and staff. We carefully scrutinize all applications, thoroughly checking employment history and references to identify any gaps or inconsistencies. Where appropriate, we conduct enhanced Disclosure and Barring Service (DBS) checks to ensure candidates meet our high standards of integrity and suitability for the role. Our approach reflects our dedication to creating a safe, supportive, and secure environment for everyone within our organisation.
If you require any accommodations during the application process, please let us know, and we will do our best to provide assistan ce. Join us in building a workplace that champions diversity, equity, and inclusion for all.
Department Quality
Locations Central Support Services – Head Office, Chesterfield, Telford, Walsall, Waterfront – Ground Floor, Admiral House Waterfront East, Level Street Brierley Hill, West Midlands DY5 1XG, Wednesbury Training Centre, Wolverhampton – 1st Floor, Cleveland Court Cleveland Street, Wolverhampton, WV1 3HR
Remote status Hybrid
Yearly salary £28,000 – £35,000
Employment type Part-time
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Quality Improvement Officer - West Midlands employer: Juniper Training Ltd
Contact Detail:
Juniper Training Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Improvement Officer - West Midlands
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will boost your confidence and help you articulate your skills and experiences effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Quality Improvement Officer - West Midlands
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Quality Improvement Officer role. Highlight your relevant experience in teaching, coaching, and staff development to show us you’re the perfect fit!
Showcase Your Skills: Don’t forget to emphasise your communication and organisational skills. We want to see how you can contribute to raising the quality of tutor delivery and supporting staff development across our centres.
Be Authentic: Let your personality shine through! We’re looking for a positive and solutions-focused individual, so share your passion for education and how you’ve made an impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Juniper Training Ltd
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Quality Improvement Officer. Brush up on your knowledge of teaching standards, coaching techniques, and how to provide constructive feedback. This will show that you’re not just interested in the role but also prepared to make a real impact.
✨Showcase Your Experience
Prepare specific examples from your past roles where you’ve successfully improved teaching practices or supported staff development. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your skills effectively and make a lasting impression.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company’s approach to quality improvement and staff development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Emphasise Your Values
Since the role involves promoting safeguarding and inclusive education, be ready to discuss how you embody these values in your work. Share any relevant experiences that highlight your commitment to creating a supportive learning environment for all students.
