At a Glance
- Tasks: Own and grow enterprise accounts, driving client success and revenue growth.
- Company: Join a profitable AI startup transforming investment research for top consulting firms.
- Benefits: Strong equity, private health insurance, daily team lunches, and exciting offsite trips.
- Other info: Fast-paced startup environment with opportunities for mentorship and career growth.
- Why this job: Be part of a dynamic team reshaping professional services with cutting-edge AI tools.
- Qualifications: 6+ years in account management or consulting, strong communication, and relationship-building skills.
The predicted salary is between 70000 - 85000 £ per year.
About Junior
We're building cutting-edge LLM-powered tools to supercharge the investment research process for private market investors. Our clients include several of the world's top 10 private equity and consulting firms, and are responsible for investing billions of dollars annually. We're a profitable, bootstrapped company with a growing team in London and NYC. We 10x'd our revenue in 2025.
Role Description
Junior has established itself as the go-to AI platform for primary research at the world's leading consulting and professional services firms. We already serve CDD teams at firms like BCG, EY, and PwC - and now we're ready to go much deeper into these accounts. We are hiring a Key Account Manager to own and grow one of our most important enterprise accounts, with the opportunity to expand your book of business as you establish yourself in the role. Working closely with leadership, you will go deep on your account - building relationships, driving adoption, managing commercial opportunities, and ensuring your client gets maximum value from Junior. This is not a support role. You will be the primary owner of your account, responsible for its health, growth, and day-to-day success. You will operate with clear frameworks and the support of experienced leaders, and as you grow into the role, you'll take on additional accounts and broader commercial responsibility.
As a Key Account Manager, you'll be responsible for:
- Owning enterprise accounts, taking accountability for retention, adoption, and revenue growth across your book of business
- Reporting on account health and forecasting, maintaining a clear picture of adoption, pipeline, and risk and communicating this proactively to leadership
- Managing pilots, guiding prospective teams through structured evaluation periods and driving conversion to long-term customers
- Identifying and escalating risks relevant to your accounts, and collaborating with the team to resolve issues before they escalated
- Building and maintaining strong relationships with champions and senior stakeholders, ensuring high satisfaction and engagement levels
- Managing integrations and deployments, helping clients connect Junior to their existing tools and workflows
- Contributing to Digital CS programs, producing content and resources that help customers succeed at scale
- Generating leads and expansion opportunities within your accounts, surfacing pipeline and working with the commercial team to progress it
- Submitting structured product feedback, serving as the voice of your customers to help shape Junior's roadmap
- Mentoring junior team members and actively contributing to the success of the broader Customer Success function - including participation in events and campaigns
About You
We're looking for a Key Account Manager who:
- Has 6 years+ of experience in consulting, account management, customer success, or commercial roles within or selling into consulting, professional services, or financial services firms
- Has a strong understanding of consulting and financial services workflows - particularly the pressures, timelines, and decision-making structures that drive these environments
- Has a track record of retaining and growing enterprise accounts, with a strong instinct for identifying expansion signals and progressing commercial opportunities
- Is commercially minded, comfortable owning NRR targets and thinking about both retention and growth revenue within their accounts
- Builds genuine, trusted relationships with client contacts and is seen as a reliable, knowledgeable partner - not just a vendor
- Is a strong communicator - comfortable leading client meetings, presenting to senior stakeholders, and writing clearly and concisely
- Is organised and disciplined about account hygiene - keeps CRM up to date, follows up reliably, and manages their book proactively rather than reactively
- Has a coaching instinct - takes ownership of developing junior colleagues beyond their own account responsibilities, and thrives in a collaborative team environment
- Has a strong product instinct - curious about how AI tools can transform workflows, and able to articulate that credibly in client conversations
- Thrives in a fast-paced, startup environment - adaptable, proactive, and comfortable with some ambiguity while also following established processes and playbooks
- Has a genuine interest in AI and wants to be part of a company that is reshaping how professional services firms work
Benefits
Strong equity
Third Space membership (or equivalent of your choice)
Private health insurance
Team lunch provided everyday at the London HQ!
Multiple all-expense paid offsites per year (recent trips include Crete, Greece; and Cancun, Mexico)
Dinner when working late
Key Account Manager - London employer: Junior AI
At Junior, we pride ourselves on being an innovative employer that fosters a collaborative and dynamic work environment in the heart of London. Our team is dedicated to personal and professional growth, offering ample opportunities for employees to develop their skills while working with cutting-edge technology that transforms investment research. With a strong focus on data-driven decision-making and a culture that values transparency and accountability, we empower our employees to make a meaningful impact in a rapidly growing company.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager - London
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Junior AI!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
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We think you need these skills to ace Key Account Manager - London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Junior AI, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Junior AI
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Junior AI’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.