Area Manager, Childcare industry - (Litchfield/Tamworth)

Overview

General Manager - Childcare industry - Litchfield/Tamworth area. This is a multi-site leadership role overseeing approximately 10 sites across the Birmingham and Derby area. You will lead and inspire a team of Club Managers, ensuring high standards across all sites and delivering engaging, safe, inclusive experiences for children and families. You will have a home base at one of our Centre\'s of Excellence (CoE) and will set high standards while delivering top-quality experiences through careful planning and coaching.

Responsibilities

• Lead and manage Club Managers across multiple sites to drive commercial performance, optimise costs, maximise revenue, and ensure delivery hours meet or exceed budgets across your cluster.
• Coordinate local funding opportunities in partnership with relevant teams.
• Collaborate with support functions (People, Marketing, Finance, Safeguarding, Customer Experience) to ensure processes, guidelines and SOPs are followed across all sites.
• Deliver club results, provide feedback and solutions to the Head of Education & Wellbeing, and work with the Head of Education & Wellbeing to achieve short- and long-term objectives.
• Develop and maintain strong relationships with schools, parents, and team members; grow the portfolio by expanding schools and leisure centres within your cluster.
• Lead the delivery of the Adventure Program & Holiday HQ within your cluster, ensuring programming is world-class and child-centered.
• Empower teams to deliver an experience-led program that is enriching and development-focused for children.
• Coordinate area training calendars, ensure brand standards are maintained, and foster a culture of excellence and continuous improvement.
• Drive safety and safeguarding practices, ensuring compliance with Ofsted requirements where applicable.
• Own people leadership within your cluster: recruitment, onboarding, engagement, retention, performance, and development of Club Managers and their teams.
• Identify opportunities for community engagement and local partnerships to promote the JAG brand.

Qualifications & Experience

• Proven experience managing across multiple sites or a multi-site leadership role.
• Strong commercial acumen with a track record of achieving or exceeding financial and KPI targets.
• Experience leading and developing teams, coaching, mentoring, and creating an engaging workplace culture.
• Excellent relationship-building skills with schools, parents, and community partners.
• Ability to work in a fast-paced, high-pressure environment with a can-do attitude.

What We Offer

• The chance to build brighter futures for children.
• Access to 24/7 Employee Assist Programs through Health Assured.
• Discounted wrap-around school care and holiday club (if you have little ones).
• A workplace pension scheme and other security provisions.
• A place where you can let your personality shine and grow professionally.
• Rewards for referring friends and family to join the team.
• Special deals with retail and service partners.
• Paid training and regular personal and professional development.
• A structured 4-week induction to set you up for success.