Out of Hours - Community Manager

Job Title

Out of Hours – Community Manager

Job Details

Department/Brand: Agency
Reports to: Senior Social Media Manager
Duration: FTC Start Jan > July 2026
Hours: Full time (6 days per week: 3pm to 8pm weekdays & varied blocks between 9am-6pm weekends)
Office Location: Remote

Role Purpose

We are looking for a passionate and creative Community Manager to lead social conversations, spark engagement, write high-quality copy and build loyal fan communities across multiple platforms. Brands include the world’s biggest sports entertainment company specialising in energy drinks (with a combined following of over 122m!) and a world-renowned magical family entertainment company. As a key part of our social team, you’ll shape and execute world‑class community experiences, responding to fans in real time, engaging proactively with broader social audiences, and turning conversations into meaningful moments and content opportunities.

Please note that we are looking for a candidate who is flexible working evenings and weekends, as the hours for this role sit outside of the typical 9-5, please see working times at the header of the job description.

Job Requirements

• Community management experience preferable
• Copywriting experience preferable
• Excellent written English skills with an acute attention to detail
• Excellent written and verbal communications
• Strong time-management and organisational skills
• Familiarity with social analytics and social media terminology
• Experience working in a fast‑paced environment, both as part of a team and independently
• A self‑starter, with high energy and a positive attitude!

Job Responsibilities

• Lead daily community engagement across all social platforms delivering proactive and reactive interactions that strengthen brand affinity and grow fan communities.
• Champion brand tone‑of‑voice and knowledge, ensuring every interaction reflects each client’s personality and values.
• Write creative newsletters and social captions that capture brand voice, elevate brand storytelling, and drive engagement.
• Management of social accounts during out‑of‑hours, occasionally including posting, scheduling and small edits (eg: adding a text hook to a finished video).
• Identify and elevate content/community opportunities but also potential crisis situations.
• Source appropriate UGC and manage outreach/approvals process.
• Tracking results and compiling community management reports.
• Proactively identify and react in a timely nature to tactical & trending opportunities.
• Monitor trends in social media tools, apps, channels, design and strategy.

Job Benefits

• Free daily breakfast
• Office dog day every Wednesday!
• Pension scheme
• Generous holiday allowance, including your birthday off
• Eye care support
• Access to our Employee Assistance Programme & Mental Health First Aiders
• Generous family‑friendly policies
• Regular social events and direct communication with leadership
• Volunteering days
• Wellbeing day
• Recognition schemes and awards
• Long‑service awards
• High street discount vouchers
• Cycle‑to‑work scheme

Jungle Life – We believe in adding to our culture, not just fitting into it. At Jungle Creations, diversity and inclusion are at the heart of everything we do. We celebrate different perspectives, encourage innovation, and create a sense of belonging where everyone can thrive.

Our Mission

‘We exist to create ideas that get people to thrive online and in the real world.’

Our Values

Collaborate – We work together to achieve great things
Innovate – We push boundaries and find creative solutions
Champion – We support and uplift each other

Our Commitment to Diversity and Inclusion: We are committed to fostering an inclusive environment where all individuals, regardless of background, feel valued and empowered. If you require any extra support or reasonable adjustments during the hiring process, please let us know.