Operations Assistant

Jungle Creations is looking for an exceptional Operations Assistant to assist the COFO and HR team in ensuring that daily administrative operations run seamlessly while helping to cultivate a productive and vibrant workplace culture.

The ideal candidate is a multi‑tasking expert who thrives in a fast‑paced environment and takes pride in creating an efficient, welcoming workspace for the entire team. The candidate can balance several high‑priority projects at a time, continually improve by soliciting feedback and maintaining an infectiously positive attitude. Reporting to the HR Director, you’ll be a part of the people experience team.

Job Requirements

• You have a proven track‑record of driving initiatives with a strong sense of urgency.
• Proven administrative experience.
• Comfortable using phone and printer systems.

Bonus Points

• Experience working in a media company.

Skills Expectations - Key skills and competencies

• Excellent self‑organisation and time management
• Excellent communication, eager to learn and take on feedback
• Confident communicator (both written and verbal)
• Strong customer service skills, enthusiastic, reliable and proactive
• Exceptional at multi‑tasking with fantastic attention to detail
• Self‑motivated and enthusiastic with a “can‑do” approach, able to work independently, but also as an effective and collaborative team member

Competencies (Behaviours)

• Empathetic and approachable – focuses on customer needs and satisfaction
• Voluntarily solicit feedback
• Quick to admit mistakes
• Collaborative
• Innovative
• Confident

All employees are expected to comply with the company code of conduct, act professionally with colleagues, treat colleagues and the workspace with respect; it is your responsibility to ensure your behaviour, attitude and appearance always positively reflects Jungle Creations and does not bring the reputation of the company into disrepute or cause a loss of confidence in its work.

Job Responsibilities

• Reception & Communication – Cover reception, be the first point of contact for guests and calls, create a welcoming area.
• Office Maintenance – Monitor and order office supplies and catering, ensure office equipment is functional, maintain tidy workspace.
• Facility Oversight – Coordinate with external contractors (electricians, cleaning, catering suppliers) for building maintenance and oversee health and safety record‑keeping.
• Vendor & Supply Chain Liaison – Negotiate with suppliers for better rates, research new vendors, handle procurement and distribution of company equipment.
• General Enquiries – Manage inbound general enquiries from internal or external stakeholders, deal with inbound and outbound post and couriers.
• HR & Payroll Assistance – Support HR with employee contracts, payroll submission, adding new starters/deleting leavers from relevant systems.
• Recruitment – Oversee hiring platform, launch vacancies, liaise directly with hiring managers, candidates and our PSL, coordinate interviews.
• Event Planning – Support planning of in‑house or off‑site activities, client events, lunches, company parties, celebrations, birthdays and leaving gifts.
• Culture and Engagement – support the organisation and execution of culture and engagement activities.
• Support other departments in administrative tasks and filing documents as needed.

Job Benefits

What’s in It for You?

• Free daily breakfast
• Office dog day every Wednesday
• Pension scheme
• Generous holiday allowance, including birthday off
• Eye care support
• Access to Employee Assistance Programme & Mental Health First Aiders
• Generous family‑friendly policies
• Regular social events and direct communication with leadership
• Volunteering days
• Wellbeing day
• Recognition schemes and awards
• Long‑service awards
• High street discount vouchers
• Cycle‑to‑work scheme

Jungle Life – We believe in adding to our culture, not just fitting into it. At Jungle Creations, diversity and inclusion are at the heart of everything we do. We celebrate different perspectives, encourage innovation, and create a sense of belonging where everyone can thrive.

Our Mission ‘We exist to create ideas that get people to thrive online and in the real world.’

Our Values

• Collaborate – We work together to achieve great things
• Innovate – We push boundaries and find creative solutions
• Champion – We support and uplift each other

Commitment to Diversity and Inclusion We are committed to fostering an inclusive environment where all individuals, regardless of background, feel valued and empowered. If you require any extra support or reasonable adjustments during the hiring process, please let us know.