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For Companies At a Glance
- Tasks: Perform maintenance and repairs on materials handling equipment while ensuring excellent customer service.
- Company: Join a leading company in the materials handling industry with a focus on teamwork.
- Benefits: Competitive pay, opportunities for growth, and a supportive work environment.
- Other info: Dynamic role with potential for call-out duties and flexible hours.
- Why this job: Be the go-to expert on site, making a real difference in customer satisfaction.
- Qualifications: Mechanical or electrical engineering background with customer service experience.
The predicted salary is between 30000 - 40000 £ per year.
Location: Peterborough
About the Role
We are looking for a Site Engineer to join our service team in Peterborough, responsible for the repair and preventative maintenance of materials handling and ancillary equipment. This is a varied, customer-facing role where you'll be a key technical representative on site, ensuring equipment reliability and excellent service delivery. You'll also support the Area Service Manager, acting as a first point of contact for defined support activities within the service team and helping to maintain strong customer relationships.
Key Responsibilities
- Carry out preventative maintenance on materials handling and ancillary equipment
- Diagnose faults and complete repairs efficiently and safely
- Accurately complete service reports and timesheets
- Manage and control parts stock on site
- Build effective customer relationships through clear communication, ensuring expectations are met in line with contractual agreements
- Liaise closely with the After Sales Office to provide customers with accurate repair updates and ETAs
- Identify and communicate chargeable follow‑up work, completing it in a timely manner
- Ensure all company and customer health & safety procedures are strictly followed
- Identify and pass on sales leads for Jungheinrich equipment and After Sales products
- Act as a Company Ambassador at all times
You may occasionally be required to participate in call‑out duties and work outside normal hours, as directed by the Area Service Manager.
About You
We're keen to hear from mechanically and/or electrically biased engineers from a wide range of maintenance or service backgrounds, including:
- Automotive Technicians
- HGV Engineers
- Mobile Plant Engineers
- Forklift Engineers
- Ex-Forces / Military Vehicle Engineers
You will also have:
- A full UK driving licence
- A good general level of education
- Experience in a customer-facing role
- The ability to work independently and unsupervised
- A proactive, professional approach with strong problem-solving skills
Site Engineer - Peterborough employer: Jungheinrich
Contact Detail:
Jungheinrich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Engineer - Peterborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who might know about opportunities in Peterborough. A friendly chat can sometimes lead to job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to site engineering. Think about your past experiences and how they relate to the role. We want you to shine when discussing your skills in maintenance and customer service!
✨Tip Number 3
Showcase your problem-solving skills! During interviews or networking events, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your proactive approach and make you stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Site Engineer - Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Engineer role. Highlight your relevant experience in maintenance and customer-facing roles, and don’t forget to mention any specific skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your problem-solving skills and how you’ve built strong customer relationships in the past.
Showcase Your Technical Skills: Since this role is all about technical expertise, be sure to showcase your mechanical and electrical skills. Include any relevant certifications or training that demonstrate your qualifications for the job.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Jungheinrich
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to materials handling and ancillary equipment. Be ready to discuss your previous experience with repairs and maintenance, as well as any specific tools or techniques you've used.
✨Show Off Your People Skills
Since this role is customer-facing, it's crucial to demonstrate your ability to build relationships. Prepare examples of how you've effectively communicated with customers in the past and how you've managed their expectations.
✨Be Proactive
During the interview, highlight your proactive approach to problem-solving. Share instances where you've identified issues before they became problems and how you took the initiative to resolve them.
✨Safety First
Familiarise yourself with health and safety procedures relevant to the role. Be prepared to discuss how you ensure safety on site and how you would handle any potential hazards while working independently.