At a Glance
- Tasks: Lead and develop high-performing service teams while driving customer satisfaction and operational excellence.
- Company: Join a dynamic company focused on safety, wellbeing, and service growth.
- Benefits: Competitive salary, career development, and the chance to make a real impact.
- Other info: Exciting opportunity for growth and travel across the Northern region.
- Why this job: Be a leader in a role that influences business performance and team success.
- Qualifications: Experience in leading teams, strong customer service skills, and analytical mindset required.
The predicted salary is between 45000 - 55000 £ per year.
Are you an experienced leader with a passion for customer service, people development, and operational excellence? We are looking for a Regional Service Manager to lead our Northern service operation, managing a team of Area Service Managers and driving performance across safety, customer satisfaction, service growth, and operational delivery.
What you’ll do:
- Champion a safety‑first culture and employee wellbeing
- Lead, coach and develop high‑performing service teams
- Drive customer service excellence and operational performance
- Use data and insights to deliver business results and continuous improvement
- Build strong relationships with customers and internal stakeholders
- Identify and maximise service growth opportunities across the region
What we’re looking for:
- Proven experience leading managers and multi‑site/field‑based teams
- Strong customer service and operational management background
- Excellent coaching, stakeholder management and communication skills
- Analytical mindset with experience using tools such as Excel, Power BI and SAP
- Full UK driving licence and willingness to travel across the region
This is an exciting opportunity to make a real impact, influence business performance, and develop a successful regional service operation. Ready to lead from the front? Apply now.
Regional Service Manager in Leeds employer: Jungheinrich
As a Site Support Engineer with us, you'll join a dynamic team dedicated to excellence in service delivery across Aylesford, Dartford, and Erith. We pride ourselves on fostering a supportive work culture that prioritises employee growth through ongoing training and development opportunities, while also offering competitive benefits and a commitment to health and safety. Our focus on building strong customer relationships ensures that you will play a vital role in our success, making this an exciting and rewarding place to advance your career.
