At a Glance
- Tasks: Supervise site operations, ensuring equipment reliability and excellent service delivery.
- Company: Join a leading company in materials handling with a strong customer focus.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Opportunity for career growth and varied responsibilities in a supportive team.
- Why this job: Be the key technical representative and make a real impact on customer satisfaction.
- Qualifications: Mechanical or electrical engineering background with customer-facing experience.
The predicted salary is between 30000 - 40000 £ per year.
Location: Highbridge, Somerset
About the Role
We are looking for an Engineer Site Supervisor to join our service team in Highbridge, Somerset, responsible for the repair and preventative maintenance of materials handling and ancillary equipment. This is a varied, customer-facing role where you'll be a key technical representative on site, ensuring equipment reliability and excellent service delivery. You'll also support the Area Service Manager, acting as a first point of contact for defined support activities within the service team and helping to maintain strong customer relationships.
Key Responsibilities
- Carry out preventative maintenance on materials handling and ancillary equipment
- Diagnose faults and complete repairs efficiently and safely
- Accurately complete service reports and timesheets
- Manage and control parts stock on site
- Build effective customer relationships through clear communication, ensuring expectations are met in line with contractual agreements
- Liaise closely with the After Sales Office to provide customers with accurate repair updates and ETAs
- Identify and communicate chargeable follow-up work, completing it in a timely manner
- Ensure all company and customer health & safety procedures are strictly followed
- Identify and pass on sales leads for Jungheinrich equipment and After Sales products
- Act as a Company Ambassador at all times
You may occasionally be required to participate in call‑out duties and work outside normal hours, as directed by the Area Service Manager.
About You
We're keen to hear from mechanically and/or electrically biased engineers from a wide range of maintenance or service backgrounds, including:
- Automotive Technicians
- HGV Engineers
- Mobile Plant Engineers
- Forklift Engineers
- Ex-Forces / Military Vehicle Engineers
You will also have:
- A full UK driving licence
- A good general level of education
- Experience in a customer-facing role
- The ability to work independently and unsupervised
- A proactive, professional approach with strong problem-solving skills
Engineering Site Supervisor - Highbridge, Somerset employer: Jungheinrich
Contact Detail:
Jungheinrich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Site Supervisor - Highbridge, Somerset
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who might know about opportunities at companies like ours. A friendly chat can sometimes lead to job openings that aren't even advertised!
✨Tip Number 2
Prepare for interviews by practising common questions related to site supervision and maintenance. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your skills! Bring along examples of your past work or projects during interviews. Whether it's a repair you've completed or a customer relationship you've built, tangible evidence can really impress hiring managers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at StudySmarter!
We think you need these skills to ace Engineering Site Supervisor - Highbridge, Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Engineering Site Supervisor role. Highlight relevant experience, especially in maintenance and customer-facing roles, so we can see how you fit into our team.
Show Off Your Skills: Don’t hold back on showcasing your mechanical or electrical skills! We want to know about your problem-solving abilities and any specific equipment you’ve worked with that relates to our needs.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, just like you’ll need with our customers. Make sure we can easily see your qualifications!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jungheinrich
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to materials handling and ancillary equipment. Be ready to discuss your experience with preventative maintenance and fault diagnosis, as these are key aspects of the role.
✨Show Off Your Customer Skills
Since this is a customer-facing role, be prepared to share examples of how you've built strong relationships with clients in the past. Highlight your communication skills and how you've managed customer expectations effectively.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've encountered challenges in your previous roles and how you resolved them. This will showcase your proactive approach and ability to work independently, which are crucial for this position.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to health and safety procedures or managing parts stock. Practise your responses to demonstrate your understanding of these responsibilities and your commitment to safety.