At a Glance
- Tasks: Join our team as a Field Service Engineer, servicing and repairing material handling equipment.
- Company: Jungheinrich is a leading intralogistics company known for its commitment to excellence and employee development.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and access to discounts on hundreds of brands.
- Other info: Opportunities for overtime and a company laptop and phone are included.
- Why this job: Be part of a passionate team, receive industry-leading training, and work in a culture of respect.
- Qualifications: Ideal candidates have a mechanical or electrical background and a full driving licence.
The predicted salary is between 30000 - 42000 £ per year.
Field Service Engineer
Covering: Kettering, Corby & Northampton
Jungheinrich is one of the world's most successful intralogistics companies. As a top employer, we offer outstanding opportunities in a wide range of professional fields.
Within Jungheinrich UK we strive for excellence, challenging current practice and driving to continue to be the best in class. We invest in our talent and have a culture of openness, integrity, and respect. As a holder of an Investor in People award since 2006, we commit to ensuring you are given the right training when you need it to do your job to the best standard. By joining Jungheinrich you will join a team of people passionate to succeed.
We are currently looking for a Field Service Engineer to join our customer service engineering team to cover the Kettering, Corby & Northampton areas.
What We Offer
- 25 days annual leave plus bank holidays
- Discount website which will give you access to 100’s of brands with opportunities for savings and cashback
- Company Pension Scheme: Employer matched contributions of between 5% and 10%
- Private Medical Insurance: Free to all employees as a taxable benefit, with additional option of adding on partners/children at a small cost
- Door-to-door payment
- Overtime opportunities
- Extensive toolkit and uniform
- Industry leading training
- Company laptop and phone
Role Responsibilities
The successful candidate will visit various client sites in the area in order to carry out servicing, repairs, and preventative maintenance on a wide range of Jungheinrich material handling equipment and forklift trucks. You will be responsible for the management and control of the parts stock and completing service reports and timesheets.
Person Specification
This position will be suitable for mechanically and electrical biased engineers from any type of maintenance / service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. Given the nature of the role, the ideal candidate will hold a full driving license and have previous experience in a customer-facing environment. Additionally, having previously worked unsupervised would be a benefit.
Jungheinrich is an attractive employer and cares about its employees. We offer a wide range of benefits, training courses and on-going career support so if you would like to know more about this opportunity or any others, please do not hesitate to get in touch with our Talent Acquisition Team on the contact details below.
Any unsolicited CVs from agencies will be treated as a gift
Field Service Engineer in Northampton employer: Jungheinrich
As a Site Support Engineer with us, you'll join a dynamic team dedicated to excellence in service delivery across Aylesford, Dartford, and Erith. We pride ourselves on fostering a supportive work culture that prioritises employee growth through ongoing training and development opportunities, while also offering competitive benefits and a commitment to health and safety. Our focus on building strong customer relationships ensures that you will play a vital role in our success, making this an exciting and rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Northampton
✨Tip Number 1
Familiarise yourself with Jungheinrich's products and services. Understanding their material handling equipment and forklift trucks will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience. Since the role involves visiting client sites, showcasing your ability to communicate effectively and handle customer interactions will set you apart from other candidates.
✨Tip Number 3
Prepare for technical questions related to mechanical and electrical systems. Brush up on your knowledge of maintenance and repair processes, as this will be crucial in demonstrating your expertise during the interview.
✨Tip Number 4
Network with current or former employees of Jungheinrich. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Field Service Engineer in Northampton
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Field Service Engineer position. Tailor your application to highlight relevant experience in servicing, repairs, and customer-facing roles.
Highlight Relevant Experience:In your CV and cover letter, emphasise any mechanical or electrical engineering experience you have, especially in automotive, HGV, mobile plant, or forklift maintenance. Use specific examples to demonstrate your skills.
Showcase Customer Service Skills:Since the role involves client interaction, make sure to mention any previous experience in customer service. Highlight your ability to work independently and manage client relationships effectively.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Jungheinrich
✨Know Your Technical Stuff
As a Field Service Engineer, you'll need to demonstrate your technical knowledge. Brush up on the specifics of Jungheinrich's material handling equipment and forklift trucks. Be prepared to discuss your previous experience with similar machinery and any relevant repairs or maintenance you've performed.
✨Showcase Your Customer Service Skills
Since this role involves a customer-facing aspect, it's crucial to highlight your experience in dealing with clients. Prepare examples of how you've successfully managed customer relationships, resolved issues, or provided exceptional service in past roles.
✨Demonstrate Problem-Solving Abilities
Field Service Engineers often face unexpected challenges. Be ready to share specific instances where you've had to troubleshoot and resolve mechanical or electrical issues on-site. This will showcase your ability to think on your feet and adapt to changing situations.
✨Emphasise Your Independence
The job requires working unsupervised, so it's important to convey your ability to manage your time and tasks effectively. Discuss any previous roles where you worked independently, highlighting how you prioritised your workload and ensured quality service without direct oversight.
