Field Service Engineer

Field Service Engineer

Chippenham Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Field Service Engineer, servicing and maintaining material handling equipment.
  • Company: Jungheinrich is a leading intralogistics company known for its commitment to excellence and employee development.
  • Benefits: Enjoy 25 days annual leave, a pension scheme, private medical insurance, and discounts on hundreds of brands.
  • Why this job: Be part of a passionate team, receive industry-leading training, and work in a culture of respect and integrity.
  • Qualifications: Ideal candidates should have a mechanical or electrical background and a full driving licence.
  • Other info: Opportunities for overtime and a comprehensive toolkit provided.

The predicted salary is between 30000 - 42000 £ per year.

Chippenham

Jungheinrich is one of the world\’s most successful intralogistics companies. As a top employer, we offer outstanding opportunities in a wide range of professional fields.

Within Jungheinrich UK we strive for excellence, challenging current practice and driving to continue to be the best in class. We invest in our talent and have a culture of openness, integrity, and respect. As a holder of an Investor in People award since 2006, we commit to ensuring you are given the right training when you need it to do your job to the best standard. By joining Jungheinrich you will join a team of people passionate to succeed.

We are currently looking for a Field Service Engineer to join our customer service engineering team to cover the Leicester area.

What We Offer

  • 25 days annual leave plus bank holidays
  • Discount website which will give you access to 100’s of brands with opportunities for savings and cashback
  • Company Pension Scheme: Employer matched contributions of between 5% and 10%
  • Private Medical Insurance: Free to all employees as a taxable benefit, with additional option of adding on partners/children at a small cost
  • Door-to-door payment
  • Overtime opportunities
  • Extensive toolkit and uniform
  • Industry leading training
  • Company laptop and phone
  • Role Responsibilities

    The successful candidate will visit various client sites in the area in order to carry out servicing, repairs, and preventative maintenance on a wide range of Jungheinrich material handling equipment and forklift trucks. You will be responsible for the management and control of the parts stock and completing service reports and timesheets.

    Person Specification

    This position will be suitable for mechanically and electrical biased engineers from any type of maintenance / service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. Given the nature of the role, the ideal candidate will hold a full driving license and have previous experience in a customer-facing environment. Additionally, having previously worked unsupervised would be a benefit.

    Field Service Engineer employer: Jungheinrich

    Jungheinrich is a leading employer in the intralogistics sector, renowned for its commitment to employee development and a culture of integrity and respect. As a Field Service Engineer in Leicester, you will benefit from extensive training, a supportive work environment, and a comprehensive benefits package including generous annual leave, private medical insurance, and opportunities for overtime. Join a passionate team dedicated to excellence and innovation in service delivery.
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    Contact Detail:

    Jungheinrich Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Field Service Engineer

    ✨Tip Number 1

    Familiarise yourself with Jungheinrich's products and services. Understanding their material handling equipment and forklift trucks will not only help you during the interview but also show your genuine interest in the company.

    ✨Tip Number 2

    Highlight your customer service experience. Since the role involves visiting client sites, demonstrating your ability to communicate effectively and build relationships with customers can set you apart from other candidates.

    ✨Tip Number 3

    Prepare for technical questions related to mechanical and electrical engineering. Brush up on your knowledge of servicing and maintenance practices, as well as any relevant regulations or standards in the industry.

    ✨Tip Number 4

    Showcase your ability to work independently. Since the job requires working unsupervised, providing examples of past experiences where you successfully managed tasks on your own will demonstrate your reliability and initiative.

    We think you need these skills to ace Field Service Engineer

    Mechanical Engineering Skills
    Electrical Engineering Skills
    Problem-Solving Skills
    Customer Service Skills
    Time Management
    Attention to Detail
    Technical Aptitude
    Driving License
    Experience with Material Handling Equipment
    Preventative Maintenance
    Service Reporting
    Parts Management
    Ability to Work Independently
    Adaptability

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Field Service Engineer position. Tailor your application to highlight relevant experience in servicing, repairs, and maintenance.

    Highlight Relevant Experience: In your CV and cover letter, emphasise your mechanical and electrical skills, particularly if you have a background in automotive, HGV, or forklift engineering. Mention any customer-facing roles you've held to demonstrate your ability to interact with clients.

    Showcase Your Qualifications: If you have any certifications or training related to maintenance or engineering, make sure to include these in your application. This could set you apart from other candidates and show your commitment to professional development.

    Craft a Strong Cover Letter: Write a personalised cover letter that explains why you want to work for Jungheinrich and how your skills align with their values of excellence, integrity, and respect. Use specific examples to illustrate your points.

    How to prepare for a job interview at Jungheinrich

    ✨Know Your Technical Stuff

    As a Field Service Engineer, you'll need to demonstrate your technical knowledge. Brush up on the specifics of Jungheinrich's material handling equipment and forklift trucks. Be prepared to discuss your previous experience with similar machinery and any relevant repairs or maintenance you've performed.

    ✨Showcase Your Customer Service Skills

    Since this role involves a customer-facing environment, it's crucial to highlight your interpersonal skills. Prepare examples of how you've successfully interacted with clients in the past, resolved issues, or provided exceptional service. This will show that you can represent the company well.

    ✨Demonstrate Problem-Solving Abilities

    Field Service Engineers often face unexpected challenges. Be ready to discuss specific instances where you've had to troubleshoot or solve problems on the job. This will illustrate your ability to think on your feet and handle pressure effectively.

    ✨Ask Insightful Questions

    At the end of the interview, take the opportunity to ask questions about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.

    Field Service Engineer
    Jungheinrich
    Location: Chippenham
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    J
    • Field Service Engineer

      Chippenham
      Full-Time
      30000 - 42000 £ / year (est.)
    • J

      Jungheinrich

      1000-5000
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