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- Tasks: Visit client sites to service and repair material handling equipment and forklift trucks.
- Company: Join Jungheinrich, a leading intralogistics company with a culture of excellence.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and a company pension scheme.
- Why this job: Be part of a passionate team and make a real impact in customer service.
- Qualifications: Mechanical or electrical background with customer-facing experience required.
- Other info: Receive industry-leading training and enjoy excellent career support.
The predicted salary is between 30000 - 42000 £ per year.
Jungheinrich is one of the world's most successful intralogistics companies. As a top employer, we offer outstanding opportunities in a wide range of professional fields. Within Jungheinrich UK, we strive for excellence, challenging current practice and driving to continue to be the best in class. We invest in our talent and have a culture of openness, integrity, and respect. As a holder of an Investor in People award since 2006, we commit to ensuring you are given the right training when you need it to do your job to the best standard. By joining Jungheinrich, you will join a team of people passionate to succeed.
We are currently looking for a Field Service Engineer to join our customer service engineering team to cover the Worcester area.
What We Offer:
- 25 days annual leave plus bank holidays
- Discount website which will give you access to 100’s of brands with opportunities for savings and cashback
- Company Pension Scheme: Employer matched contributions of between 5% and 10%
- Private Medical Insurance: Free to all employees as a taxable benefit, with additional option of adding on partners/children at a small cost
- Door-to-door payment
- Overtime opportunities
- Extensive toolkit and uniform
- Industry leading training
- Company laptop and phone
Role Responsibilities:
The successful candidate will visit various client sites in the area in order to carry out servicing, repairs, and preventative maintenance on a wide range of Jungheinrich material handling equipment and forklift trucks. You will be responsible for the management and control of the parts stock and completing service reports and timesheets.
Person Specification:
This position will be suitable for mechanically and electrical biased engineers from any type of maintenance/service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex-forces military vehicle engineers. Given the nature of the role, the ideal candidate will hold a full driving license and have previous experience in a customer-facing environment. Additionally, having previously worked unsupervised would be a benefit.
Jungheinrich is an attractive employer and cares about its employees. We offer a wide range of benefits, training courses and ongoing career support so if you would like to know more about this opportunity or any others, please do not hesitate to get in touch with our Talent Acquisition Team.
Field Service Engineer in Worcester employer: Jungheinrich UK
Contact Detail:
Jungheinrich UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Worcester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Jungheinrich on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Jungheinrich’s products and services, especially their material handling equipment. This shows we’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with us. Focus on common questions for Field Service Engineers and how we can highlight our customer service experience and technical skills.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email to the interviewer can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Field Service Engineer in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight any relevant mechanical or electrical experience, especially if it’s from a customer-facing environment.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about joining Jungheinrich. Share specific examples of your past work that demonstrate your problem-solving skills and ability to work independently.
Showcase Your Technical Skills: Don’t forget to mention any specific technical skills or certifications you have that relate to material handling equipment or forklift trucks. This will help us see how you can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Jungheinrich UK
✨Know Your Stuff
Before the interview, brush up on your technical knowledge related to mechanical and electrical systems. Be ready to discuss your previous experiences with maintenance and repairs, especially in customer-facing roles. This will show that you’re not just a candidate, but someone who understands the job inside out.
✨Show Your Customer Service Skills
Since this role involves visiting client sites, it’s crucial to demonstrate your ability to communicate effectively and handle customer interactions. Prepare examples of how you've successfully resolved issues or provided excellent service in past roles. This will highlight your suitability for the position.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. Think about common issues you’ve faced in previous jobs and how you resolved them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, team dynamics, or specific challenges the team is currently facing. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
