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- Tasks: Service and repair cutting-edge material handling equipment across Birmingham.
- Company: Join Jungheinrich, a leading intralogistics company with a culture of respect and integrity.
- Benefits: Enjoy 25 days leave, private medical insurance, and a competitive pension scheme.
- Other info: Receive industry-leading training and ongoing career support.
- Why this job: Be part of a passionate team and make a real impact in customer service.
- Qualifications: Mechanical or electrical background with customer-facing experience required.
The predicted salary is between 30000 - 40000 £ per year.
Jungheinrich is one of the world's most successful intralogistics companies. As a top employer, we offer outstanding opportunities in a wide range of professional fields. Within Jungheinrich UK we strive for excellence, challenging current practice and driving to continue to be the best in class. We invest in our talent and have a culture of openness, integrity, and respect. As a holder of an Investor in People award since 2006, we commit to ensuring you are given the right training when you need it to do your job to the best standard. By joining Jungheinrich you will join a team of people passionate to succeed.
We are currently looking for a Field Service Engineer to join our customer service engineering team to cover the Birmingham area.
What We Offer
- 25 days annual leave plus bank holidays
- Discount website which will give you access to 100’s of brands with opportunities for savings and cashback
- Company Pension Scheme: Employer matched contributions of between 5% and 10%
- Private Medical Insurance: Free to all employees as a taxable benefit, with additional option of adding on partners/children at a small cost
- Door-to-door payment
- Overtime opportunities
- Extensive toolkit and uniform
- Industry leading training
- Company laptop and phone
Role Responsibilities
The successful candidate will visit various client sites in the area in order to carry out servicing, repairs, and preventative maintenance on a wide range of Jungheinrich material handling equipment and forklift trucks. You will be responsible for the management and control of the parts stock and completing service reports and timesheets.
Person Specification
This position will be suitable for mechanically and electrical biased engineers from any type of maintenance/service background specifically general automotive technicians, HGV, mobile plant, forklift, or ex forces military vehicle engineers. Given the nature of the role, the ideal candidate will hold a full driving license and have previous experience in a customer-facing environment. Additionally, having previously worked unsupervised would be a benefit.
Jungheinrich is an attractive employer and cares about its employees. We offer a wide range of benefits, training courses and on-going career support so if you would like to know more about this opportunity or any others, please do not hesitate to get in touch with our Talent Acquisition Team on the contact details below.
Field Service Engineer in Birmingham employer: Jungheinrich UK
Contact Detail:
Jungheinrich UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Jungheinrich on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Jungheinrich’s products and services, especially their material handling equipment. Show them you’re not just another candidate; you’re genuinely interested in what they do.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on common questions for Field Service Engineers and make sure you can talk about your experience confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Jungheinrich team.
We think you need these skills to ace Field Service Engineer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight relevant experience, especially in mechanical and electrical maintenance, and don’t forget to mention any customer-facing roles you've had. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining Jungheinrich and how your background makes you a great fit. Keep it concise but engaging – we love a bit of personality!
Showcase Your Technical Skills: Since this role involves working with material handling equipment and forklift trucks, make sure to showcase any technical skills or certifications you have. We’re keen to see how you can contribute to our team right from the start!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Jungheinrich UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to material handling equipment and forklift trucks. Be ready to discuss your previous experience in servicing and repairs, as well as any specific tools or techniques you've used.
✨Showcase Your Customer Skills
Since this role involves a lot of client interaction, prepare examples of how you've successfully handled customer-facing situations in the past. Highlight your ability to communicate effectively and resolve issues on-site.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to troubleshoot mechanical or electrical issues. Be prepared to walk through your thought process during these situations, showcasing your analytical skills and hands-on experience.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions about the company culture, training opportunities, or the specifics of the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.