At a Glance
- Tasks: Support our team with essential admin tasks and deliver top-notch customer service.
- Company: Join a leading industrial machinery manufacturer in Milton Keynes.
- Benefits: Gain valuable experience on a 6-month contract with potential for growth.
- Other info: Perfect opportunity for students looking to kickstart their career in a thriving industry.
- Why this job: Be part of a dynamic team and enhance your skills in a supportive environment.
- Qualifications: Administrative experience, SAP knowledge, and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
We’re hiring a Customer Service Administrator for a 6‑month fixed‑term contract to support our team in Milton Keynes. You’ll provide essential administrative support to Engineers, Dispatchers, and Service Managers, helping to deliver exceptional customer service and ensuring smooth day‑to‑day operations.
Responsibilities
- Process service reports, subcontractor orders, credit/debit notes, and invoices using SAP
- Raise and manage purchase orders and supplier communications
- Provide cover for the service dispatch team when needed
- Handle customer calls and maintain CRM data
- Prepare quotations for external repairs and PM contracts
- Support with timesheets, error logs, and general admin duties
What We’re Looking For
- Proven administrative experience, ideally within the engineering or service sector
- Confident using SAP and Microsoft Office
- Strong attention to detail and ability to multitask
- Excellent communication skills and a team‑focused mindset
Additional Information
- Seniority level: Associate
- Employment type: Contract
- Job function: Administrative
- Industry: Industrial Machinery Manufacturing
Apply now to join us in Milton Keynes!
Customer Service Administrator employer: Jungheinrich UK Ltd
Jungheinrich UK Ltd is an excellent employer, offering a dynamic and inclusive work environment in Warrington where teamwork and accountability are at the forefront. Employees benefit from ongoing professional development opportunities and a strong focus on health and safety, ensuring a rewarding career path in the growing field of battery technology. With a commitment to employee well-being and a collaborative culture, Jungheinrich stands out as a meaningful place to advance your engineering career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in customer service or administrative roles. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work, especially if you’ve used SAP or managed customer communications. This will help you stand out and demonstrate your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team in Milton Keynes!
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administrative experience, especially in the engineering or service sector. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your SAP and Microsoft Office prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Administrator role. Share specific examples of how you've provided exceptional customer service and managed multiple tasks effectively.
Show Off Your Attention to Detail:In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team in Milton Keynes!
How to prepare for a job interview at Jungheinrich UK Ltd
✨Know Your SAP Inside Out
Since the role requires using SAP for processing service reports and managing purchase orders, make sure you brush up on your SAP skills. Familiarise yourself with common functions and workflows that are relevant to customer service administration.
✨Show Off Your Communication Skills
As you'll be handling customer calls and maintaining CRM data, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations.
✨Demonstrate Attention to Detail
This job demands a strong attention to detail, so be ready to discuss how you've managed tasks that required precision. Bring up specific instances where your meticulousness made a difference in your work.
✨Prepare for Teamwork Questions
With a team-focused mindset being essential, think about your past experiences working in teams. Be prepared to share stories that highlight your ability to collaborate and support colleagues, especially in a busy environment.
